• Resolved cag8f

    (@cag8f)


    Hello. Thank very much for your plugin. It seems to do nearly everything I need. One issue I cannot figure out though is how to import first name and last name with each user. Your sample csv file does not include these fields, so I’ve had to guess.

    I tried adding two new columns to the sample csv file–directly after the ‘username’ column, but to mixed results.

    –When I give those columns headings of ‘First Name’ and ‘Last Name,’ the ‘Processed finished’ screen indicates those fields were at least recognized (screenshot), but neither field is populated in any of the newly created users (screenshot).

    –When I give those columns headings of ‘first_name’ and ‘last_name,’ the ‘Processed finished’ screen again indicates those fields were at least recognized. But this time, only the last name field is populated in the new user–the first name is still empty. If I edit the CSV file, and reverse the order of the first_name and last_name columns (so that first_name is in the third column, and last_name is in the second column), then the results are reversed: only the first name field is populated in the new user, and the last name field is blank.

    How can I troubleshoot and resolve this?

    Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Javier Carazo

    (@carazo)

    Good afternoon @cag8f,

    As you can read in “Documentation” tab, those two fields are “WordPress core fields” and you have to use the two keys used for the WordPress core for this:

    • first_name
    • last_name

    Thanks for using this plugin and please rate it or/and donate to help with his develop.

    Thread Starter cag8f

    (@cag8f)

    Hi Javier, thanks for your reply–I reall appreciate your assistance in this matter.

    As I mentioned in my original post, I tried using first_name and last_name as the field headings. But when I do so, I can only get *one* of those two fields to import properly–only the second field is imported, never the first field. I just tried again, this time ensuring to copy and paste your ‘first_name’ and ‘last_name’ text into my CSV. Here are screenshots showing my results. Thoughts?

    I have checked my PHP log, but no errors are reported during the import.

    Thanks.

    Plugin Author Javier Carazo

    (@carazo)

    @cag8f,

    Please read documentation.

    First two columns has to be “Username” and “Email”. Later you can use whatever you want.

    Have you opened “Documentation” tab and read it before using the plugin?

    Thread Starter cag8f

    (@cag8f)

    >> First two columns has to be “Username” and “Email”. Later you can use whatever you want.

    OK thanks, that resolved my issue.

    >> Have you opened “Documentation” tab and read it before using the plugin?

    I did, but I guessed I missed that part. Sorry to have bothered you.

    Plugin Author Javier Carazo

    (@carazo)

    No worries! My English is not so good and sometimes it seems that I am not so polite as I would be if I were speaking in Spanish.

    Thanks for using this plugin.

    And please, help us giving us a good review and/or a donation to keep the plugin and support alive.

Viewing 5 replies - 1 through 5 (of 5 total)
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