Plugin not working

  • Resolved annagater

    (@annagater)


    7 years, 4 months ago

    Hi there, I am not able to get the plugin to work. I copied my site to staging, I deactivated all of my other plugins and switched the theme to twentysixteen. The plugin settings aren’t showing up in my sidebar or anything.

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  • Plugin Author Bryan Focht

    (@bfocht)

    Sorry to hear that your are having an issue with the plugin. Please call our support team at 480-505-8857 or email [email protected] so we can help determine what the issue is.

    Please include your operating system, PHP version, and WordPress version. Installing the plugin Send System Info can help you get this information if you don’t know it.

    Plugin Author Bryan Focht

    (@bfocht)

    Checking in if you were able to contact our support team and get the plugin working?

Viewing 2 replies - 1 through 2 (of 2 total)
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