FTP does not work

  • Resolved worsin

    (@worsin)


    7 years, 7 months ago

    I have a windows 8.1 server and when i set up the FTP for Updraft and test it i get a success message but when i actually try to do a backup i get the following in the error log.

    0012.665 (0) Cloud backup selection (1/1): ftp (last)
    0012.666 (0) Beginning dispatch of backup to remote (ftp)
    0012.668 (0) PHP event: code E_WARNING: ftp_connect(): php_network_getaddresses: getaddrinfo failed: Name or service not known (line 30, wp-content/plugins/updraftplus/includes/ftp.class.php)
    0012.669 (0) FTP Failure: we did not successfully log in with those credentials.

Viewing 1 replies (of 1 total)
  • Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    It is possible that there is an issue with IPv6.
    Please could you add the following to your wp-config.php file:
    define('UPDRAFTPLUS_IPV4_ONLY', true);

Viewing 1 replies (of 1 total)
  • The topic ‘FTP does not work’ is closed to new replies.