Please select at least one list

  • Resolved areebic

    (@areebic)


    7 years, 7 months ago

    Hello, I recently checked my mailchimp and found it isn’t working. When I tried submitting my email it returned to “please select at least one list”. Though I have my site properly connected to mailchimp and I have defined proper form in forms section. Am using Boombox theme that supports mailchimp. Even tried uninstalling and installing the plugin but no luck.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter areebic

    (@areebic)

    website: lolgical.com

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello @areebic,

    As the error mentions, you have not selected a list from your MailChimp account where the details from the form would be submitted. To select the list please go to the “MailChimp for WP > Forms” menu in your WordPress admin and then from the “Settings” tab you will need to select a list.

    I hope that answers your query. Let us know if you have any further questions.

    Thread Starter areebic

    (@areebic)

    Hello Harish, this is the main trouble that I have mentioned. I have set everything right. Selected proper list in form > settings. But the problem is not at all solving.
    Here is the screenshot of the same. https://prntscr.com/g3w7jd

    Plugin Contributor Lap

    (@lapzor)

    Hi,

    Maybe go to MailChimp for WP > Mailchimp and click the “refresh lists” button, and then check again if the list is still selected under the form’s settings.

    Also check if there is any additional error in the log on the MailChimp for WP > Other page

    Can you please share a link to a page where we can test the form?

    Thank you,

    Thread Starter areebic

    (@areebic)

    Hello @lapzor, I have already refreshed the list. Tried disconnecting and reconnecting, and no, there is nothing in error log. I have a pop up form too. It is working properly with the same list. But the ones which are on pages and sidebar are returing to the error “Please select at least one list.”
    You can check any page on the website: lolgical.com. Forms are in sidebar as well as after the post navigation area.

    Any help would be appreciated.
    Thank you.

    Thread Starter areebic

    (@areebic)

    Screenshots: https://prntscr.com/g4h0qg
    https://prntscr.com/g4h1kj

    Plugin Contributor Lap

    (@lapzor)

    Hi,

    Can you please set error log to log “everything” and see if anything shows up?

    I noticed you have double opt-in turned off. Could you test with a fresh email address with double opt-in turned on and see if it makes any difference? I’ve seen some rare cases where MailChimp disabled signing up without double opt-in for specific accounts without any error or notification.

    Thank you!

    Thread Starter areebic

    (@areebic)

    Hello @lapzor, I have enabled double opt in and tried setting error log to “everything” > entered a fresh email for signing up. It came out like https://prntscr.com/g4si7f

    Plugin Contributor Lap

    (@lapzor)

    Please contact me at support at mc4wp.com

    Thank you,

    Thread Starter areebic

    (@areebic)

    Mailed there, thanks.

    Plugin Contributor Lap

    (@lapzor)

    Internal reference # 409586999/11333

    I’ve marked this case as resolved over here while we await response on our email.

    If you are experiencing a similar problem, please create a NEW ticket.

    Thank you!

Viewing 11 replies - 1 through 11 (of 11 total)
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