upload cover and profile photo

  • Resolved giuliferi90

    (@giuliferi90)


    7 years, 7 months ago

    Hi, there is a problem with loading photo and cover photos. The first time it changes but slowly then you can no longer change. I mean the upload screen, I choose the photo, the load, but I always always like the first photo. Why ?
    Thank you so much

    • This topic was modified 7 years, 7 months ago by giuliferi90.
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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @giuliferi90,

    It looks like some caching issues.
    Do you have any caching plugin installed?
    If yes, make sure to exclude Ultimate member pages from the cache and see if it helps.
    This may be also caused by the server side caching e.g Varnish cache, Memcached or CloudFlare. If you have server side caching, please contact your hosting provider and ask them to exclude Ultimate member pages.

    Regards.

Viewing 1 replies (of 1 total)
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