Redirect Error: 14624102: NO_SESSION

  • Resolved bshanahan

    (@bshanahan)


    7 years, 3 months ago

    While I am able to log into the WordPress dashboard, my client says that she gets the following error upon attempting to log in.
    It reads:

    14624102: NO_SESSION
    You have been redirected here from https://www.meridianfinancial.net which is protected by GOTMLS Anti-Malware

    I assumed that it may be an error with her IP and didn’t see a place to whitelist it. I’m noticing a lot of posts about redirect errors in this forum, but none with the same error number (14624102).

    Please advise on how to fix this. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Eli

    (@scheeeli)

    This error indicates that your server did not start a session for that user. I just tested your login page and confirmed that it is not storing sessions so my login attempt was also redirected for this reason. Something about the way your server stores session must have stopped working. You should ask your hosting provider to help you debug the session functionality. You may want to disable the Brute-Force Login Protection until you get this session issue resolved so that other people can login, or if it is just a few other people needing access and you know their IPs then you could add them to the whitelist array at the top of your wp-config.php file.

    Thread Starter bshanahan

    (@bshanahan)

    Thanks Eli, I turned off Brute-Force Login Protection as you recommended. Is there a way to add whitelist ips through the plugin, or do I have to edit the wp-config.php file?

    Plugin Author Eli

    (@scheeeli)

    You have to edit the wp-config.php file after enabling the login patch.

Viewing 3 replies - 1 through 3 (of 3 total)
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