Download link does not display

There is no download_id value being passed when the form is submitted. I don’t think I have ever seen a case where no download_id is passed and EBD returns a success with a link to a download file in the JSON response (which would normally appear next to the success message but it can’t put it there because the div is called wpm_download_# where that # is the download_id). Hmm. Not sure why that would happen. Anyway, doesn’t matter too much. The main thing is that you’re missing the download_id somehow. So, that means that your shortcode is wrong somehow. Maybe the download_id isn’t in the shortcode. Maybe the quotes around it are messed up. Maybe some javascript is messing it up somehow. Something like that….

So, go edit the WordPress page and check your EBD shortcode. If it looks OK to you, post it in here. If not ok, then just fix it. If it does look to you, then check that download_id number in the shortcode against your Downloads and make sure you have a file with a download_id that matches and make sure that file really exists where Download Monitor thinks it is.

Thank you for your prompt response. You won’t believe how simple the issue was, and I would not have figured it out without your explanation about the missing id.

The problem was that download_id was coded as download id (without the underscore!)

Thanks again for the great support!