Feed doesnt update for normal posts, even after clearing cache

  • Resolved kovakos

    (@kovakos)


    7 years, 5 months ago

    Hello,

    I have recently installed the plugin on the site. I have managed to set it up the way I wanted the posts all appeared fine.

    But the latest posts dont feed through even though the refresh interval is set to 30 mins. I have read through the FAQs and the problem is not answered there as the posts are not posted on the timeline by another page but by the page admin.

    Tried clearing cache also, it didnt help. I ran out of ideas.

    Can you please take a look at the site?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey Kovakos,

    To assist you better in determining the source of this problem we would need to view the plugin’s current settings. Rather than post the information on this public forum, please go to our support page here instead.
    Include your plugin’s “System Info” and a brief description of your problem. The plugin’s system info provides us with the best information about the settings being used and pinpoint problems much faster for you.

    To get your plugin’s System Info go to your:

    WordPress DashBoard – Facebook Feed – Settings (tabbed page)
    Click on the Support tab
    Select all text in the “System Info” by clicking in the box, copy and then paste the ‘System Info’ into your reply.

    Thank you. I will await your request through our site’s support page and then assist as needed. In the meantime I hope your evening is going great.

Viewing 1 replies (of 1 total)
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