• Resolved aruneshdutta

    (@aruneshdutta)


    Hello,

    Made a new plugin install of SVI all other plugins working fine.Getting error “Sorry, you are not allowed to access this page.” when trying to open settings page of the plugin

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author David Rosendo

    (@drosendo)

    Hello,

    Either you dont have permissions as administrator or you are on a multisite.

    Thread Starter aruneshdutta

    (@aruneshdutta)

    I am on VPS managed by me,my other plugin installs perfectly and working fine and write.There is some other issue.Kindly assist me

    Plugin Author David Rosendo

    (@drosendo)

    Hello,

    I am assisting you.
    In order to work with my plugin your user has to have “manage_options” capability, if not, I still try to assign that capability.
    If you still don’t have it after this, than check your system for probable causes.

    I also assume you have ReduxFramework installed?

    Cheers,
    David

    Thread Starter aruneshdutta

    (@aruneshdutta)

    Thanks so what should be done my system is working perfect as I am installing other plugins using them but I found this error first time now.The page has more than 10-12 active plugins.So what should be done,what you suggest can fix this issue?I haven’t installed redux framework kindly guide me if this is essential

    Plugin Author David Rosendo

    (@drosendo)

    AH, so you haven’t installed reduxFramework.

    You should see a notice above the admin page saying that SVI requires ReduxFramework to be installed. And have the option to click install.

    If for some reason this message is not showing, install the plugin the same way you install the others, search for ReduxFramework (https://pt.www.ads-software.com/plugins/redux-framework/).
    Also you have to have WooCommerce active.

    After you have it all installed you should not have any issues.

    Cheers,
    David

    Thread Starter aruneshdutta

    (@aruneshdutta)

    Thanks the issue has been resolved.In the error screen it somehow didn’t mentioned redux framework req..Thanks once agian

Viewing 6 replies - 1 through 6 (of 6 total)
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