• Resolved suitsjen

    (@suitsjen)


    I downloaded and used this plugin for a client and it worked beautifully. I downloaded it to two of my sites and I can’t get the images to display. I don’t need anything special, just the featured images. But it won’t display any images, rather it is blank but there is enough white space to assume that it has created the structure of the grid but isn’t fetching the photos.

    Doesn’t it display featured image by default? Or is there a setting to use the featured image (I can’t find it).

    • This topic was modified 7 years, 2 months ago by suitsjen.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter suitsjen

    (@suitsjen)

    UPDATE: I deactivated all plugins again, and found some inconsistencies:

    Both of my sites would not display any grid images when Jetpack was activated.

    In one site your plugin conflicts also with Explanatory Dictionary. It works just fine without that plugin and I can change that plugin to another.

    My other site is presenting another problem. When I deactivate all plugins except yours the photos and grid displays but there is no overlay and the images aren’t clickable (the source of those grids is all posts). There are no plugins that appear to conflict except Jetpack. When Jetpack is activated the images will appear, but they aren’t clickable.

    It doesn’t make sense to see different results on the two sites when everything is deactivated except your plugin, but that is the case.

    • This reply was modified 7 years, 2 months ago by suitsjen.
    • This reply was modified 7 years, 2 months ago by suitsjen.

    Yes, our Grid Plus plugin and Jetpack plugin have some conflict. We are finding the solution for this problem.
    Please review to use one of them, not both.
    Thanks!

    Thread Starter suitsjen

    (@suitsjen)

    Thank you for the quick response. I hope you can find a way to fix the conflict with Jetpack because your plugin is otherwise beautiful, easy to use and worth upgrading to the premium version.

    But there is still an issue on one of my sites that occurs when Grid Plus is the only active plugin. This is the site that displays the grid nicely, but the images don’t show an overlay and they aren’t clickable. Jetpack is not currently active on this site.

    Hi,
    Please select other skin here: https://prntscr.com/gr0a4l then https://prntscr.com/gr0aad then “Save Layout” to check.
    Thanks

    Thread Starter suitsjen

    (@suitsjen)

    Yes! I’m not sure I understand what I did differently on the two websites, but it works now! Thank you!

    You’re welcome.
    I’ll mark this topic as resolved, please create new topic when have other problem.
    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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