• Resolved WilmaW

    (@wilmaw)


    Hi,

    I tried to move alice.arnowestenberg.com to alicewestenberg.com using duplicator. Everything worked smooth, no errors etc, till I reached step 4 and hit the ‘login’ button to run a test. Somehow I can’t login to the website, it keeps loading and redirecting me to wp-login. I’m using the same name and password as before.

    Please advice! I can’t login now.

    Wilma

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hey @wilmaw,

    Thanks for the feedback! There are a few items on the FAQ that may provide a solution to this issue, this one may get you going.

    ? ? – Why do I get a 404, redirected, path errors/issues or unable to login after installing?
    ? ? – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-210-q

    Let me know if any of them help~

    Thread Starter WilmaW

    (@wilmaw)

    Ok I really need help, I’ve reinstalled all things 4 times (delete everything, new database, etc) and yesterday it worked via firefox (chrome not..) but now firefox also doesnt work anymore. When I fill in my name and password I get redirected to an empty login window. Please advice

    Which of the suggestions did you try from the FAQ link?

    Thread Starter WilmaW

    (@wilmaw)

    I checked the config etc which seemed fine, then I did a new install and disabled the plugins. I was able to login so I reactivated the plugins / removed the duplicator files like it advised me to do. Today I wanted to login again, but the problem came back..

    It looks like you may have a plugin that is causing issues. I would recommend disabling the plugins manually, here is an article that may help:

    https://www.webhostinghero.com/manually-disable-wordpress-plugins/

    Then slowly enable them one by one till you can find out which one is causing the issue or you could reinstall and temporarily leave them disabled to see if the issue persists. Typically the plugins we see that cause redirection and failed login issues tend to be security plugins, but not always…

    Hope that helps~

    WilmaW, how did you solve the problem?

    Thread Starter WilmaW

    (@wilmaw)

    Still not solved, 2 weeks since we used the plugin, can’t login since that day. Haven’t had the time yet to dive into this problem :p

    Thread Starter WilmaW

    (@wilmaw)

    @fuente5 Still not solved, 2 weeks since we used the plugin, can’t login since that day. Haven’t had the time yet to dive into this problem :p

    Thread Starter WilmaW

    (@wilmaw)

    Hi, can you please help me. I disabled all plugins via FTP but still can’t login. It redirects me to https://alicewestenberg.com/wp-login.php?redirect_to=https%3A%2F%2Falicewestenberg.com%2Fwp-admin%2F&reauth=1 every time I try to login. We really need to login..

    • This reply was modified 7 years, 4 months ago by WilmaW.
    Thread Starter WilmaW

    (@wilmaw)

    I already changed the siteurl and home in the database option. Doesn’t help.

    Wilma,

    I had the same problem as you, found this thread on a search. I was able to fix it by removing my .htaccess file from the local machine directory (I just moved it to another folder, didn’t delete it).

    Once I did this, I was able to log back in. Hope it works for you too. Good luck!

Viewing 11 replies - 1 through 11 (of 11 total)
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