• Resolved mahsa77

    (@mahsa77)


    Hi !
    Thanks for your plugin. It works great with 2 of my sites. But it doesn’t work with the one using “hueman theme”. The site is still showing up on PC et mobile both. The preview doesn’t work.
    Can you help please ?
    Thanks in advance

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author SeedProd

    (@seedprod)

    What’s the url and I’ll take a look!

    Thread Starter mahsa77

    (@mahsa77)

    I forgot to say that i tried other plugins : easy coming soon or ultimate coming soon. none of them work.

    Thread Starter mahsa77

    (@mahsa77)

    the url is https://www.clcv-creteil.fr

    Thanks a lot for your rapid reply

    Plugin Author SeedProd

    (@seedprod)

    Is the our plugin currently active in WordPress? https://www.ads-software.com/plugins/coming-soon/

    Thread Starter mahsa77

    (@mahsa77)

    I just activated the plugin

    Plugin Author SeedProd

    (@seedprod)

    Strange, yeah I see it now working. I just downloaded that theme and it works fine in my dev environment. If you switch to a different them does it work? You might also try deactivating any other plugins you have to see if another plugin is conflicting. If you want to upgrade to the pro version I can log into you site and take a look if you want to go that route as well.

    Thread Starter mahsa77

    (@mahsa77)

    I try to deactivate the plugins, ok, i’ill be back

    Thread Starter mahsa77

    (@mahsa77)

    I deactivated all the plugins one by one , still doesn’t work …

    Plugin Author SeedProd

    (@seedprod)

    Have you tried a different theme?

    Thread Starter mahsa77

    (@mahsa77)

    I wish conserving the same visuel du site… if i change the theme i think i will lose all, no ?

    Plugin Author SeedProd

    (@seedprod)

    usually you can change themes and then change back without losing anything but I make a backup copy to be sure. Or contact the theme author and let them know you’ve tried several coming soon plugins and none of theme work. My guess is it’s related to the theme if no other plugins work with it.

    Thread Starter mahsa77

    (@mahsa77)

    Ok, i’m trying, i ll be back

    Thread Starter mahsa77

    (@mahsa77)

    I changed & tried with the theme “twenty fifteen”, it still dosen not work …

    Plugin Author SeedProd

    (@seedprod)

    Hmm, not sure then. About the only way to debug at this point would be to ftp to your site and add some breakpoint in the code to see where this issue is. I offer this level of support with Pro Version.

    Thread Starter mahsa77

    (@mahsa77)

    I found out !!
    I copied the plugin manualy in www folder, in wp-content/plugins with ftp & now it works great.
    Thank U for your plugin & the support

Viewing 15 replies - 1 through 15 (of 16 total)
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