Solved all my problems regarding customer service

Wow, simply wow! I tested some other live chat softwares also, but Jivo was definitely a relief to me. First of all, you get so many features, so you can offer 360 degrees support to your customers. They can request a callback via Jivo, you can see all of their info, you can invite them to chat by triggering the chat window when some conditions are met and so on.. Give it a try, they help you 24/7 on their site also!