• Resolved muse777

    (@muse777)


    Hi,

    Sf-controls aren’t working at all for me. I just have one button showing up that says “all portfolio”. I have added my groups so I don’t know what the problem is. I also deactivated the few plugins I have and combed through my code to see if anything could be interfering, but I haven’t found anything. Im just not sure what I have done wrong….

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author PressTigers

    (@presstigers)

    Hello @muse777,

    Sorry for the inconvenience.

    Can you please share your site URL so we can further look into this issue and can guide you properly.

    Thanks for reaching us out.

    Regards,

    Thread Starter muse777

    (@muse777)

    Plugin Author PressTigers

    (@presstigers)

    Hello @muse777,

    Thanks for sharing site URL.

    We have reviewed your site and visit portfolio section. You have not added any group, assign any group to portfolio items and then check your sf-controls either they are working or not.

    We are also sharing a demo for the portfolio, please visit the following URL:
    https://wp-dynamo.presstigers.com/basic/portfolio/

    Thanks & Regards

    Thread Starter muse777

    (@muse777)

    I did add a group… I added two groups. First thing I did was assign web design and photo restoration as groups and made sure each image was assigned its respective group. The groups aren’t showing up. That’s why I figured the sf controls aren’t working and contacted support.Do you know what can be causing this?

    Plugin Author PressTigers

    (@presstigers)

    Hello @muse777,

    It seems some of your installed plugins or theme’s script conflicting with the Simple Folio.

    For testing purpose, can you please deactivate your all plugins except Simple Folio and activate any default WP Twenty theme. It’s just to locate the issue.

    Let us know if you issue still persists.

    Thanks & Regards

    Thread Starter muse777

    (@muse777)

    Hi,

    I deactivated all my plugins and activate the Twenty Seventeen theme and its doing the same thing.

    Plugin Author PressTigers

    (@presstigers)

    Hello @muse777,

    Can you please contact us at [email protected] so that we can provide you the personalize support.

    Thanks & Regards

    Thread Starter muse777

    (@muse777)

    Hi,

    You sent me a replacement file a couple weeks ago that did fix this issue, however…since the new WordPress update came out the sf-controls stopped working again. I sent an email to you as well.

    • This reply was modified 7 years, 3 months ago by muse777.
    • This reply was modified 7 years, 3 months ago by muse777.
Viewing 8 replies - 1 through 8 (of 8 total)
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