Envato Adore Church Theme

As you use a commercial theme/plugin and need support, please use their official support channel. We feel they are best equipped to support their products.

https://themeforest.net/item/adore-church-responsive-wordpress-theme/10394132/support

Commercial products are not supported in these forums. You are their customer; I am sure they will have no problem supporting you there.

Your answer kind of indicates how much you read of my post.

They probably ARE the best people to deal with my questions. I’m not asking for support, I just need to ask a couple of questions. I have been on the link you supplied many times. That page links you to their support forum. I have been to their forums, but you can NOT submit a new thread unless you are have a contract. There is NO phone. NO email. No Way of contacting them. As far as I can tell even a new customer would have to purchase the theme before they could ask any pre-purchase questions.

As I said though .. I was not asking for support here .. I was simply trying to find someone who perhaps was using the theme that I could bounce a couple of questions too

I read all of your post. You have a commercial theme. It is not supported here. If you need support, contact Envato/Themeforest. You may have to re-buy it to qualify for support.

I won’t close this thread in case someone who’s also using that theme happens across it.

As a qualified IT professional at least on the same level as yourself although in a somewhat different discipline that has taken a project on to help someone, I understand that the theme is not supported here because of it’s commercial status. I also understand that Envato would be the most qualified to answer my questions and I most certainly understand that the chances of finding someone that is using the Adore Church theme here is somewhat small, but had I an avenue to contact Envato after spending an inordinate amount of time researching exactly how to go about doing that, I would not have decided to try a place where I believed there was the most likelihood of encountering someone with knowledge of this product. Thank you so very much for your advice on re-buying it in order to get a couple of questions answered though … I’d have never considered that. Thank you also for your time and your “it’s not my department” attitude. I will not bother you again.

• This reply was modified 7 years, 1 month ago by fgravel.

As I said though .. I was not asking for support here .. I was simply trying to find someone who perhaps was using the theme that I could bounce a couple of questions too

I’m sorry, but you’re asking on the wrong site. These are support forums for the code hosted on this site. These forums are not conversational forums and they are definitely not forums for getting opinions about commercial software.

This is a boiler plate reply about commercial code.

For pro or commercial product support please contact the author directly on their site. That includes pre-sales topics.

As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

You are looking for support for that theme. You said so yourself.

Just took over our Churches website and I have some issues mostly revolving around the Adore Church Theme.

Please take that up with the vendor you purchased that theme from. I’m now closing this topic.