Site is down: Fatal error: Call to undefined function csl18n() in /home/costanoa

  • Resolved cc02

    (@cc02)


    7 years, 4 months ago

    Hi,
    I tried to update plugins and now the site is down. It prevents me from login as an WP Admin.

    “Fatal error: Call to undefined function csl18n() in /home/costanoaweb/public_html/wp-content/plugins/cornerstone-modal/includes/cornerstone-modal-element.php on line 8”

    Any advice on how I can still login into WP is appreciated!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    Your cornerstone-modal plugin seems to be error.

    Access your server via FTP/ SFTP , or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete cornerstone-modal plugin

    • This reply was modified 7 years, 4 months ago by t-p.

    I can see the login page from this link,
    https://costanoacommons.org/wp-login.php

    If you still unable to log in, try below steps:

    1. If you have access to cpanel ( where all WordPress files & folder lives ), go to file manager.
    2. Go to the plugins folder ( /home/costanoaweb/public_html/wp-content/plugins )
    3. Take a backup of “cornerstone-modal” folder & remove or rename it.
    4. You will be able to log in after that I guess.
    5. If you can log in, then reinstall & update the plugin again.

    (Oops, moderator already answered. Ignore this reply.)

    Thread Starter cc02

    (@cc02)

    Thank you! Let me try.

    Thread Starter cc02

    (@cc02)

    Thank you, T-P and Soumanta! It fixed the problem.

    Moderator t-p

    (@t-p)

    Glad to know it ??

Viewing 5 replies - 1 through 5 (of 5 total)
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