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Resolved Renee
(@reneeshupe)

7 years ago

Hello,

I’m working on redesigning my theme using OceanWP and installed the Ocean Extra Plugin. Once I did that the featured images on the blog page are no longer showing AND there is a weird funky menu at the very bottom of every page.

I disabled all my plugins and reactivated each, and have narrowed it down to Ocean Extra causing the conflict. I even deactivated all the plugins and only had Ocean Extra activated and the still had the same issue.

I’m considering purchasing the extension pack too, but I won’t be able to do that if I can’t get this figured out ??

The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)

Theme Author oceanwp
(@oceanwp)

7 years ago

Hello, you are using the latest version of OceanWP and Ocean Extra?
What is your PHP version? If it is not 7.0 or 7.1, ask your web host to increase it to the latest version and see it solves the issue.

Thread Starter Renee
(@reneeshupe)

7 years ago

Ok, I’ve got the latest version of the theme and the plugin. I don’t have PHP7, yet it’s on my list to get it done. I’ll do that and see what happens and reach out again if it doesn’t fix the issue.

Thanks

simonezg
(@simonezg)

7 years ago

Hello, I have a problem with the pictures on my landing page. They are not showing in HQ. (sloow.fr)

clairecampco
(@clairecampco)

6 years, 11 months ago

Hello, i am having the same issue on my site clairecamp.com/blog I have chatted with bluehost and they updated my PHP version to 7 but it is still not working. When I remove ocean extra the image appears but when activated the feature image does not appear… we troubleshooted everything and still no image. what would you recommend?

Theme Author oceanwp
(@oceanwp)

6 years, 11 months ago

Hello @clairecampco, can you create a pre purchase question, I will need some more information to help you with this.
Thank you.

clairecampco
(@clairecampco)

6 years, 11 months ago

@oceanwp sure thing i have gone an submitted an pre purchase question!

Theme Author oceanwp
(@oceanwp)

6 years, 11 months ago

Replied ??

nainadg
(@nainadg)

6 years, 10 months ago

Hi I am having the exact same issue. Please advise

Theme Author oceanwp
(@oceanwp)

6 years, 10 months ago

Hello @nainadg, it is you who have created a ticket? If yes, I answered you ??

nainadg
(@nainadg)

6 years, 10 months ago

I started a topic here. Did you need me to start another ticket?

nainadg
(@nainadg)

6 years, 10 months ago

https://www.ads-software.com/support/topic/photos-in-blog-post-dont-appear-on-homepage/

Theme Author oceanwp
(@oceanwp)

6 years, 10 months ago

I taught it was you who created a ticket in pre-purchase, someone created a ticket with the same issue ??
I answer you on the new topic you created then.