Not getting email after user registration

  • Resolved antonyej

    (@antonyej)


    7 years, 4 months ago

    I have purchased registration Magic premium plugin I am facing two issues

    1. I am not getting email mentioning the user name and password ( I have set auto generating password from the admin side). User Auto-active is working but not receiving the auto generated password.

    2. Is there any chance to send activation link to users to activate their account. Now admin will receive an email to activate the user but not a method to check the validity of the email registered.

    • This topic was modified 7 years, 4 months ago by antonyej.

    The page I need help with: [log in to see the link]

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  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi,

    Thank you for contacting us.

    Could you please check admin settings. Make sure To and From should not contain same email address.

    Also if using any other domain please check using gmail in From.

    Let us know if the issue still persist and share dashboard credentials using our support portal, please raise a support ticket on : https://registrationmagic.com/help-support/

    Let us know if you have any other questions.

    Thank you.

Viewing 1 replies (of 1 total)
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