• Resolved Kar

    (@karchicken)


    With the new update today I noticed that 2 categories weren’t showing on website. The categories list in wppizza only has 3 categories showing, but also says there are 5 items. Tried to add the categories back in, but won’t let me because they already exist. Thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author ollybach

    (@ollybach)

    try “wppizza->tools->repair categories” (read the blurb next to it)
    let me know if that solves this issue

    i still have no idea why this sometimes (albeit rarely) happens, but i believe th eabove fixes it

    Plugin Author ollybach

    (@ollybach)

    actually, hold on , i just had the same happen to me here and the repair did not work.
    bear with me for a bit, i’ll see if i can at least make the “repair” work again

    i’ll post back when i know more

    Plugin Author ollybach

    (@ollybach)

    quick question – maybe that’s related:
    were any of your categories nested ? (i’e had a parent category ?)

    Thread Starter Kar

    (@karchicken)

    Thanks for such quick response, this resolved 1 or the 2 categories!One is still not showing and can’t be remade.

    Thread Starter Kar

    (@karchicken)

    None of my categories were nested.

    Plugin Author ollybach

    (@ollybach)

    >None of my categories were nested.
    ok, thanks

    will get back to you when i know more

    Plugin Author ollybach

    (@ollybach)

    the still show up / work in the frontend , right ?

    Thread Starter Kar

    (@karchicken)

    It’s interesting, the menu items show up in the menu item list, showing the category next to them. But in the category list that category doesn’t show, but like I said before the category count includes it. I have the shortcode for breakfast on the breakfast page and they just don’t show up on the site. I thought it was a problem with Elementor, because strangely while editing in elementor on the main page the items show in the editor, but I have the shortcode on a page that doesn’t use elementor and it isn’t working there either.

    Plugin Author ollybach

    (@ollybach)

    may i ask you something ?
    how comfortable are you with editing php files and or looking at some db entries ?

    Plugin Author ollybach

    (@ollybach)

    PS: thanks for the review btw. much appreciated

    Thread Starter Kar

    (@karchicken)

    Not at all.

    Thread Starter Kar

    (@karchicken)

    I am pretty much an amateur, but I would be willing to try.

    Thread Starter Kar

    (@karchicken)

    I was reading over some of the older posts about similar issues, decided to add a new category. Then I refreshed and everything showed back up…weird quirky problem. But seems resolved as of now.
    Thanks for your super responsive help!!!!

    Thread Starter Kar

    (@karchicken)

    ah, but the new category isn’t showing in the list, but I don’t need it…

    Plugin Author ollybach

    (@ollybach)

    i was gonna say. you probably cured the symptom, but not the problem
    as it happens, i think i might have found the culprit (after more than 2 years ! of looking for it)

    i’ll just need to do a bit more testing and will make an update available
    once it’s there (will be 3.1.2) and you’ve updated the plugin i would appreciate some feedback from your end if even the category you do not need will now show up

    thanks

    (i think we can skip the editing php files and db stuff now)

Viewing 15 replies - 1 through 15 (of 19 total)
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