Chat box stays in blank

  • I think is the same that happens with the previous post. But in my case, all of the plugins for Facebook Messenger that i’ve tried didn’t work for me.
    It just show a blank white space. I’ve tried to deactivate some plugins, but none of that really work. So i don’t know whats going on

    This is my facebook page
    https://www.facebook.com/prendelallama/

    This is the FB ID : 1661235624092962 (I put only this number on the option box)

    Don’t work on desktop or mobile version
    (sorry, english is not my first language)

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter prendelallama

    (@prendelallama)

    Somehow i’ve make it work on mobile (Only with Chrome browser, the browser of the facebook app fails to open the link). Still don’t work on desktop.

    Need to make it work in all browsers, ’cause, i think, almost all visitors came from facebook, from mobile, so, they opened the page with the browser by default (the facebook app one)

    Plugin Author CrestaProject

    (@crestaproject)

    Hi @prendelallama
    I tried using your Facebook ID page on our demo but it does not work.
    Try to go to this page https://www.facebook.com/{your-page-name}/settings/?tab=settings&section=messages&view
    and make sure to check “Allow people to contact my Page privately by showing the Message button”.
    Best Regards,
    CrestaProject

    Thread Starter prendelallama

    (@prendelallama)

    I have that option check out too

    Exact same issue. What caching plugins are you using? I’m running an Nginx server using fastcgi caching and also W3TC. I’m betting it’s something to do with caching.

    Thread Starter prendelallama

    (@prendelallama)

    Have the WP Super Cache. I have installed other plugin, and it’s working. Maybe it could work for this one too.

    https://monosnap.com/file/5iMXj5SAyizG0pjYKS3v84SVXUi4R0

    I had age restriction for my Facebook page, so that’s was disabling the plugin

    Hope works for u too

Viewing 5 replies - 1 through 5 (of 5 total)
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