Outbound trackbacks and Update Services

  • I have a few installations running on my hosting reseller account and recently it has come to light that I am unable to post “outbound trackbacks or pingbacks”. I have confirmed that incoming are OK.

    My hosting company – Heart Internet – has replied with the following:

    The only thing that may be causing a problem is that our servers block http loopback requests. I am not exactly sure how the WordPress Trackbacks/Pingbacks system works but if it needs to make http requests back to itself on the same server it will not work.

    I am unable to confirm or otherwise whether this is the way in which WP works and therefore whether this is the actual reason why the outgoing trackbacks do not work – Is there anyone who can confirm this?

    Additionally my “update services” ping list does not work – could the two things be related?

    If so what do I need to request from my host in order to get the full functionality from my installations?

    Thanks in advance
    Alex

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter cookeal

    (@cookeal)

    Sorry to bump this but I could really do with “guru” to point me in the right direction!

    Thanks
    Alex

    CiaranG

    (@ciarang)

    Yes, it is the case that WordPress needs to be able to access it’s own URL via HTTP for those features to work, and also for wp-cron related tasks such as scheduling.

    I also have customers with WordPress sites on Heart Internet servers with the same issue. According to Heart Internet, it is a “security enhancement” which they “cannot fix.” I’ve come to the conclusion that the only real solution is to move the sites elsewhere. Heart Internet are fully aware of the problem, refuse to fix it, yet continue to claim (to new customers) that their hosting is compatible with WordPress.

Viewing 2 replies - 1 through 2 (of 2 total)
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