Mobile Detector NOT WORKING

  • shay66

    (@shay66)


    7 years ago

    I have tried to contact you via PayPal after I made a payment for support and heard nothing from you. The PayPal email got returned. I only hope that you check this support email.

    I have installed the mobile detector and it works fine for a short period of time, maybe an hour or sometime almost a whole day. It seems to work better on some phones and not others. Like the iPhone 6 vers the iphone7+. Not sure what is going on but there are not many good mobile redirect around and would like to resolve this issue before dropping it for another version.
    HELP!

Viewing 1 replies (of 1 total)
  • Plugin Author Joe Rhoney

    (@joerhoney)

    Hi @shay66!

    Sorry about that. Actually I thought I took out the Support Ticket info, as I don’t want to offer that anymore. Glad it was returned to you. I do check my support tickets, but sometimes it will take a while.

    Anyway, I saw your comment on @elijahhoffman ‘s ticket. Here is my best answer:

    If you click any links in your mobile website that take you back to your desktop website, your desktop website will detect that you came from your mobile website and store a cookie in your browser (because it has this plugin), which tell itself (the desktop website) not to redirect you to mobile anymore. This is because if it were to redirect you to mobile again, you would never be able to get back to the desktop version. Also, you wouldn’t be able to navigate your desktop website, because it would always redirect you to your mobile website.

    It sounds like this is what you’re running into. I believe it holds onto that cookie until you restart your browser (or your computer, depending your browser).

    You just gave me an idea though. Perhaps I need to add an option to turn that cookie storing function OFF. There may be enough users (of this plugin) who prefer not to link back to their desktop version to warrant that option. I’ll add it to the next version.

    So you if that’s what you need, perhaps you can find that cookie function and comment it out, or delete it. I believe it is the only function that involves using any cookies.

    Let me know if you need help finding it and whether that solves your problem.

    • This reply was modified 6 years, 11 months ago by Joe Rhoney.
Viewing 1 replies (of 1 total)
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