• Resolved raquelmargini

    (@raquelmargini)


    Please, help me…. my site desappeared and I don′t know why and what I have to do… I’m desperate….. thanks.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • autox420

    (@autox420)

    What problem do you have?
    Btw the background image is loading so slow feels like 1993 again!

    Thread Starter raquelmargini

    (@raquelmargini)

    WordPress shut down my site and I don’t understand why…. I try to open the site but it’s not working… what should I do?

    Thread Starter raquelmargini

    (@raquelmargini)

    And this image is not mine, wasn’t me to put it there.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I don’t see WordPress on your website, are you sure you’re using WordPress?

    Thread Starter raquelmargini

    (@raquelmargini)

    I’m pretty sure….

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Try deactivating all of your plugins to explore whether any could be responsible. If none are, keep all plugins deactivated and switch to the Twenty Seventeen theme to check whether it’s an issue with your theme.

    Thread Starter raquelmargini

    (@raquelmargini)

    The only strange thing that happened, was yesterday. I received a support from Yoast and when I was going to rate them on WordPress, the WordPress didn’t recognize my password and I changed it, and I change the username too….. maybe was it what cause all this??

    Thread Starter raquelmargini

    (@raquelmargini)

    Hi Andrew…. I already did this, I desactiveted all my pluggins and I changed the theme to Twenty Seventeen, and the problem still there…..

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    www.ads-software.com isn’t connected to your website in any way so changing your password here (on www.ads-software.com) wouldn’t affect that.

    Do you perhaps have a coming soon plugin/ page from your hosting providers?

    Thread Starter raquelmargini

    (@raquelmargini)

    Oh, Andrew….. you were right…… it was my host…… I’m fixing it now with them…… thanks a lot……. very very thanks…. I was really desperate…… ??

Viewing 10 replies - 1 through 10 (of 10 total)
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