Oops! An error has occurred.

  • Resolved sgoldsmith

    (@sgoldsmith)


    7 years, 3 months ago

    I’m also having trouble getting the interface to work. I put the following in the WordPress page:

    [crane_app_jira_integration jql=”project=’IT Service Desk'” col_fields=”status,summary,creator”
    col_labels=”Status,Summary,Creator” more_fields=”project,summary,description,creator”
    more_labels=”Project,Summary,Description,Creator”]

    but received the non-descriptive message listed in the topic title.

    In another post there was mention of appending /? to a URL but I did not know where that would be placed.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Kai

    (@kaikrannich)

    Hello @sgoldsmith,

    Your shortcode seems to be correct. Maybe there is a problem with you authentication settings. We are currently working on a new version to fix all the bugs and to be more accurate with the error messages!

    Just follow our new Slack channel to keep up to date. Here is the link to join #jira-integration: https://join.slack.com/t/crane-app/shared_invite/enQtMzMzNTI1Mzc1MTg0LWI3YWI5ODIyZDFjYWFmY2QxMWM3MDBiMDU3YTVhOGU0YzdmMmNiZDk4NjZlOGRjZjc4MGJiZWUxZDQ2YjA0MWE

    See you soon!

    Hi Kai,
    I am getting the same error. I contacted you last year about it already.
    Today I took some time to trace it down.

    The error occurs in shortcodes.php, line 56:
    if ( is_wp_error( $session_cookie ) )

    $session_cookie is returned from function ca_ji_jira_rest_cookie_auth() in file rest-api.php.

    Via displaying the WP_error coming back from that function, it says “Errors occurred within cURL functions.”

    Thus it happens in rest-api.php, line 43:
    $ch = curl_init();

    Since it obviously works in your environment, could it be something based on the hoster I am using?

    Best regards,
    George

Viewing 2 replies - 1 through 2 (of 2 total)
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