Site Rendering Problems/ White Screen on Admin

  • Resolved cbirdsong

    (@cbirdsong78)


    7 years ago

    Today, my certain pages of my website began rendering without foundation styling (homepage, contact page). I am also getting the white screen on all admin pages. The site was fine yesterday after my edits, and I haven’t made any modifications today. I recently updated WordPress to 4.9.
    -edit-
    I am still unable to login into the admin panel; I receive the following error: Cookies are blocked due to unexpected output. I am still receiving the white screen on all admin panel URLS.

    I was able to edit the problem pages on wordpress.com. The thing the pages had in common, and different were google maps via a plugin. I commented out the shortcode on both pages and they began rendering properly.

    • This topic was modified 7 years ago by cbirdsong.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • a2hostingrj

    (@a2hostingrj)

    The site was fine yesterday after my edits

    What kind of changes did you do?

    Try disabling all plugins. Looks like a plugin is not compatible with the version upgrade you made. Check your error log

    Thread Starter cbirdsong

    (@cbirdsong78)

    While on wordpress.com, I changed my theme to one of the default themes, this allowed me to access the admin panel. Within the admin panel, I changed the theme back to my theme (a child theme of WP-Forge)… Everything is working fine again.

    abletec

    (@abletec)

    Hi, cbirdsong, & welcome. First, thanks for providing your site’s url. In this case, it *really* helped a lot. Several things are occurring. you’ve got a captcha-generating plugin in place, &, in truth, I suspect it may be blocking access to /wp-admin, ie, I think it does more than just generate captchas & is likely some sort of overall security plugin. You can log into your dashboard, it appears, by going to:
    https://expressivestyles.salon/wp-login.php
    Please let us know if this is indeed accurate.

    When updating, there is always the possibility that the update didn’t actually complete successfully. In such cases, we generally urge that folks reupload the files manually, either via their hosting provider’s control panel or an ftp client, but, if you’re actually able to log in, as I suspect, that may not be the issue.

    Sometimes temporarily disabling plugins & returning to a default theme (they all begin with the word ‘twenty’) an help, &, if so, then reenable things 1 by 1 & try logging in each time until things quit working, at which point you’ll know what the problematic element is.

    I’m also wondering if your theme is up-to-date? I’m seeing a lot of references to v. 6.3x on the site, but the most updated version appears to be 6.4.

    Please let us know if any of this was helpful.

    Thread Starter cbirdsong

    (@cbirdsong78)

    Inititially, I wasn’t able to gain access through /wp-login.php. I was able to gain access through wordpress.com, from there I changed my theme to one of the defaults, and then back to my theme.

    I had 6.4 installed, but rolled back to 6.3. I will add many of the features, such as implementation of the newest version of foundation, manually.

    abletec

    (@abletec)

    There is something interfering w/your ability to log in via wp-admin. I would expect to see the following in most login situations:
    https://expressivestyles.salon/wp-login.php?redirect_to=https://expressivestyles.salon/wp-admin/&reauth=1

    Again, I rather suspect you’ve got some sort of security plugin in play here.

    Thread Starter cbirdsong

    (@cbirdsong78)

    The only theme I experienced these problems with was my child theme… I activated the parent theme, and added my styles to the themes custom css area… Hopefully I can spot the problem with the child theme, fix it, and reactivate it, sooner than later.

Viewing 6 replies - 1 through 6 (of 6 total)
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