All Working

  • ffplay

    (@ffplay)


    7 years ago

    If the plugin is already worth 5 stars the attention and willingness to solve any problem, worth 6.

    • This topic was modified 7 years ago by ffplay.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author reifsnyderb

    (@reifsnyderb)

    Hello,

    Have you contacted me and given me a chance to resolve the problem?

    Thanks!

    Brian

    Plugin Author reifsnyderb

    (@reifsnyderb)

    Hello,

    Somebody contacted me with an error that resulted in files not being able to be retrieved. I uploaded a fix within 40 minutes of the bug report. While I don’t know if this fixes your problem, I really wish I had the opportunity to look into the problem prior to being given 2 stars out of 5 for a rating.

    Thank you,

    Brian

    Thread Starter ffplay

    (@ffplay)

    Hi Brian,

    Thank you for the contact. The document reading was resolved with this update, but I still can not send new files and enter the options routine.

    Looking forward to giving you 5 stars.

    Thank you,
    Fernando

    Plugin Author reifsnyderb

    (@reifsnyderb)

    Hello,

    Please contact me at [email protected] and I’ll see to it this is fixed. I am not sure why you can’t enter the options screen; but, there is definitely a reason. Please take a screenshot of your diagnostics screen and attach it to your e-mail. That screen usually helps me to troubleshoot the problem.

    Also, with “send new files” do you mean to import new files?

    Best Regards,

    Brian

Viewing 4 replies - 1 through 4 (of 4 total)
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