Firefox not displaying site correctly -other browsers fine

Hi Alison….2:30am for me here but thought I would help you out. Would you be able to provide more info about what is “jumbled” on Firefox?

Hi Alison,

I see your site perfectly fine with the latest version of Firefox & Chrome. Please try updating your browser to the latest version, and try again.

You can check what I’m seeing on Firefox here: Firefox latest version. If there’s anything mixed up, please tell me what’s mixed.

Cheers!
Constantinos

• This reply was modified 6 years, 11 months ago by cspiliakos.

Thanks Blogging themes and Cspiliakos,
Well thats good news…
Gosh this is driving me nuts. Firefox is in the latest version.

I reloaded deleted everything, maybe its a local issue on my computer but everything else is loading fine…I don’t know.

I am basically seeing a white screen with the page menu displayed and some bits and pieces of the background color. Almost like it just can’t load on that browser for that site, for me?

A

I also have been battling with a “too many redirects issue” on and off again. I have this intuition that it has to do with the security certificate. But I dont have enough experience to formulate an answer, it had a letsynecrypt before on another server and then it was moved to another server and another new certificate was installed. Could these be some network errors?

Heres the sceenshot I see… https://tinypic.com/view.php?pic=116umpu&s=9

A

That is odd. When I view your site in my Firefox (the latest version and an older version I have also), everything seems to look fine.

Was everything looking fine before in Firefox or did it start acting up recently?

Just saw your screenshot…so it looks like the stylesheet is not loading which is why you are seeing a webpage without styles. Do you know if the site page is still loading while you are seeing that screen?

Hm, now that’s more interesting.

Can you please copy/paste on code tags the contents of the wp_options table in the database, and more specifically, the siteurl and home on the database?

Thanks Alison!

• This reply was modified 6 years, 11 months ago by cspiliakos.

Youre a saint, thanks so much for helping me!…
Well, the problems have been off and on, and for a week I thought I had worked it out. Before firefox things were fine basically, last night it was fine on Opera, Chrome and Safari. It was just firefox giving me grief, but *once* I did see it load fine.

Right now I have a mess on Chrome suddenly, all the hosting support swears its loading fine for them too.

This is what I see in Chrome right now after flushing my DNS and cookies etc…
https://tinypic.com/view.php?pic=10yh2km&s=9#.Wi0UcuErIWo

Its like the layers are all over the page.

Once again, thanks…xox

Sounds like a theme issue probably. Do you use a specific theme? If so, can you re-upload the theme files?

Also, do check your server settings as well, it may be something there as well, as I cannot access the site on any browser at the moment.

• This reply was modified 6 years, 11 months ago by cspiliakos.
• This reply was modified 6 years, 11 months ago by cspiliakos.

If you don’t mind me asking, who is your host provider?
This is starting to look like it might be related to your host server (maybe). But it could also be something that is slowing the loading of your webpage, such as scripts and images (which you have a lot). I just checked your site for speed and getting around 30/100 (which is not good), and another test it shows up to 10 seconds to fully load.

Follow up: Just as cspiliakos mentioned, I also lost connection to your site. I also noticed a 403 server error. I think you might want to get in touch with your host support again and get them to do a quick look into the server logs for your site. They will be able to see what might be happening.

Its fine, its greengeeks on a vps

Yes, its charity hub, it was a paid theme…. ugh, you mean just overwrite the core theme files?

It may just be a redirect issue as well from bad setup, I’ve seen a few instances where the SITEURL was without the www and the site was not working when put with www, due to redirect issue not working, or vice-versa.

At the moment, it loaded on me, but w/out any images/themes loading, I would suggest switching first disabling EVERY plugin, then start loading each one and testing if the page loads. If after disabling every plugin the site still fails to load, it may just be a theme issue, where you should re-upload the theme from your backups. If possible, you can also try a restore on the VPS from a previous backup.

Regarding too many redirects, this article might help:
https://premium.wpmudev.org/blog/fixing-redirects-error-wordpress/

….which talks about what cspiliakos just mentioned about SITEURL.

I would also recommend disabling all plugins, but try it as one at a time. Turn one off, check your site, then turn off the next plugin, check the site, etc. This way you can pinpoint which plugin is the culprit (if it’s a plugin issue).

Not sure if it would be a theme issue, but it can be a possibility. How long have you been using that theme for and have you experienced issues like this before? Try doing what cspiliakos suggested about uploading the theme files and overwrite the existing ones (hopefully you did not edit any theme files…if you did, then don’t reupload).

I’m hoping you also have a website backup as well that you might do a restore.

Well, disabling plugins worked..this is driving me crazy, okay, thanks for your help. I will keep slugging away at it. It may be the nice layer plugin that the theme uses. Apparently not too nice… geeze. Thanks so much for your help!….
I was eliminating plugins slowly the theme comes with alot and perhaps thats also a problem. Rrrrrr

FYI the reading settings should be fine, https etc…

and the wp config are, this is fine, no?

define(‘FORCE_SSL_ADMIN’, true);

define(‘WP_HOME’,’https://www.easlce.eu’);
define(‘WP_SITEURL’,’https://www.easlce.eu’);

Yes, its charity hub, it was a paid theme…. ugh, you mean just overwrite the core theme files?

@anonymical7, I would download the files locally, then extract the zip file and re-upload them using an FTP client on <wordpress installation folder>/wp-content/themes/<theme folder>/.

Hope it helps!