SMTP by BestWebSoft – Fatal error

  • Resolved binfor

    (@binfor)


    6 years, 11 months ago

    Hello,

    My WordPress administator has shown the following error:
    Fatal error: Call to undefined function bws_general_menu() in wp-content/plugins/bws-smtp/bws-smtp.php on line 32

    I reinstalled the plugin but it still doesn’t work.
    What can I do about it?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us!

    Unfortunately, we cannot reproduce this problem on our local environment. Please provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username, and password), in order to detect the reason and find the solution.

    Сreate a private ticket on our support forum (https://support.bestwebsoft.com/hc/en-us/requests/new). Please include a link to this post, so that we could recall the case immediately.

Viewing 1 replies (of 1 total)
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