• Resolved petebm

    (@petebm)


    Hi – apologies if this has been covered elsewhere; I cannot find a setting that governs whether the admin receives an email notification when a new user is awaiting approval. I know admin notifications are working, as when I had users set to auto-approve, I got notification of each registration. However, when I turned ‘need approval’ on, a new registrant correctly gets their ‘please wait wile etc etc’ email, and the user is listed as ‘Pending approval in the WP dashboard, but I’ve had no notification. I’ve checked through https://ultimatemember.com/how-to-manually-approve-new-user-registrations-wordpress-site/, but I can’t see anything I haven’t done.

    Thanks
    Pete

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @petebm,

    Can you please check that you have a correct email address in Ultimate member -> Settings -> Notifications and “Account Needs Review Notification is turned ON”.

    Regards.

    Thread Starter petebm

    (@petebm)

    Oh good grief. Maybe the default should be ON, though?

    Thank you

    Pete

Viewing 2 replies - 1 through 2 (of 2 total)
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