• Resolved baumannentsorgung

    (@baumannentsorgung)


    My draw Attention map does work on Desktop pc but not mobile. Here it says “You need to define some clickable Areas for your Image.”

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Natalie MacLees

    (@nataliemac)

    @baumannentsorgung I took a look at the page that you linked to, but I don’t see a Draw Attention image embedded on that page. Can you please double-check and make sure you sent the right link?

    Thread Starter baumannentsorgung

    (@baumannentsorgung)

    https://www.baumann-entsorgung.de/startseite/seviceangebote/sondernutzung/

    This is the right link. I don′t undersstand, why you can′t see it. The html-text starts like this:

    übersicht und Linksammlung der Regelungen zur Sondernutzung unserer Rhein-Erft-Kommunen.
    <h2> [drawattention]</h2>
    Die Angaben richten sich nach dem jeweils angegebenen Stand. Wir übernehmen keine Gewehr für die Richtigkeit der Angaben, da zwischenzeitliche ?nderungen leider nicht berücksichtigt werden k?nnen.

    Sorry about my english….

    Plugin Author Natalie MacLees

    (@nataliemac)

    Ah, I see it now – I only see the message that you need to define some clickable areas for your image. Please make sure that you’ve saved and published your image and that it’s not in Draft mode.

    If the image is published but you’re still having this issue, please email us at [email protected] for further help in troubleshooting what might be going wrong.

    –Natalie

    Plugin Author Natalie MacLees

    (@nataliemac)

    The issue in this case was that the Draw Attention image was published, but published as a private post, so it was only visible logged in. Once made public, the image works just fine on all devices.

Viewing 4 replies - 1 through 4 (of 4 total)
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