After the plugin update the goods has not been displayed on other pages

  • Resolved skanavy

    (@skanavy)


    7 years, 2 months ago

    Such an irony. Most recently I read that it is not recommended to update plug-ins if you are not a programmer. What can happen, I thought, because the update will only do better. But the best, as they say, is the enemy of the good. As a result, after the next update, the goods on other pages have ceased to be displayed. I tried search to google, did not find anything.

    Share advice on how to fix the error? Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Joel Williams

    (@joelwills)

    Automattic Happiness Engineer

    Hi there!

    > Most recently I read that it is not recommended to update plug-ins if you are not a programmer.

    I’m not sure where you read that but it’s not true to only let a programmer do updates. Most plugin updates go without a problem and as long as you have a backup of your site and know how to restore it if any problem then you shouldn’t have any fear of updating plugins. There are many backup and restore solutions out there that can provide reassurance to you for updating.

    Regarding your update, what version of WooCommerce did you upgrade from and what version have you updated to?

    Usually issues like this may be caused by either a conflict with your theme or with another WordPress plugin. We address this type of problem by asking you to temporarily disable all plugins except for WooCommerce (and the extension), and switch back to a default WordPress theme like Twenty Seventeen or Storefront –
    https://www.woothemes.com/storefront/.?You can just do a Live Preview under Appearance with one of these themes and browse to that page and test. If it works there, then it’s a theme issue.

    If that resolves the issue, then slowly re-enable the theme first, and then plugins one at a time until you find the one that’s causing the conflict.

    If you don’t want to do these tests on your live site, many hosts provide a staging service – they clone your site onto a “stage” where you can do testing without affecting the live version. You can ask your host about this. If they don’t give you a staging site, we recommend using WP Staging –
    https://www.ads-software.com/plugins/wp-staging/ or Duplicator –
    https://www.ads-software.com/plugins/duplicator/.

    Let us know if this works for you, thanks!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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