Viewing 5 replies - 1 through 5 (of 5 total)
  • In your WP dashboard, select WooCommerce and then Settings. Select the Products tab and there should be a section titled “enable reviews”. Hope this helps!

    Thread Starter realsgmum

    (@realsgmum)

    it’s already enabled but there is no option on the website for people to add reviews… The page I need help with: https://realsgmum.com/product/fullers-earth-face-wash/

    Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hi @realsgmum – it seems like you’re overriding Storefront’s default product template. It should look like this and then you can see where the reviews are supposed to be added.


    Link to image: https://cld.wthms.co/U1LCEJ

    • This reply was modified 7 years, 1 month ago by Job a11n.
    • This reply was modified 7 years, 1 month ago by Job a11n.
    Thread Starter realsgmum

    (@realsgmum)

    Oh man! I had no idea I was overriding the default template. Donno what it was. Any idea how to resolve this?

    Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    I’m not really sure to be honest, are you using plugins that could address your templates? Or have you added custom code?

    You can test the first by just disabling all plugins besides WooCommerce and Storefront and seeing if that’s still causes a problem. If that solves it, it’s one of your plugins that’s causing it.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘how to add customer reviews?’ is closed to new replies.