what sees the customer in his bank account/account statement?

  • Resolved i-pointmedia

    (@i-pointmedia)


    7 years, 2 months ago

    After a customer is getting charged via SEPA Debit via Stripe, what does the customer see in his bank account? Does for example Stripe charge him or does he see any hint of the company of the website he made the order/buy? Can I somehow influence what the user sees in his account statement or the reason of payment?

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  • Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    Hi there,

    The Stripe gateway has a field named ‘Statement Descriptor’ which is used for this.

    Each of the Stripe gateway options(Apple Pay, SOFORT, SEPA) grab the Statement Descriptor field from the main Stripe gateway settings page.

Viewing 1 replies (of 1 total)
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