Comments Still Visible

  • Resolved thecelebrationdj

    (@thecelebrationdj)


    7 years, 2 months ago

    I’ve installed the “No Page Comments” plug-in after struggling with multiple websites telling me how to remove these comments. I un-ticked the checkboxes for comments for new posts as well as disabled comments for All Posts and Pages. But this pesky “Leave a reply” box is still at the bottom of my pages. Please help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Seth Alling

    (@sethta)

    First, clear any cache on you site because the leave a comment section could be cached on that page.

    Next, make sure that comments are closed on the page. Check that by going to the Discussion admin panel (can be enabled by clicking Screen Options at the top right), and make sure comments are disabled there. If they are, then the issue is caused by another plugin or your theme. Likely, it would be the template not checking if comments are open.

    If comments are open on the page, can you go back to the No Page Comment settings, and use the button one more time to disable all comments on pages. After doing that, please let me know if comments are still enabled in the discussion panel on the admin page.

    If they are still enabled, please let me know. I want to see if there’s a bug with the button. Then feel free to uncheck the box so comments are disabled on the page, which should fix the issue. If it doesn’t, then this issue is outside of No Page Comment.

    Thread Starter thecelebrationdj

    (@thecelebrationdj)

    You were right Seth. The cache wasn’t cleared. Good call! Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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