cannot access settings

  • Resolved djdavit1990

    (@djdavit1990)


    7 years, 1 month ago

    Hello.

    I have installed your plugin. But it seems to not have installed the database files.
    And i can’t access the plugin. It works on one of my test pages.
    i have tried unistall it and then reinstall. But nothing happens.
    I have full admin access on the page. when i try push the button for settings under plugins it won’t work. Allso i can see under my user that wpforo exist but i can’t give my self a usergroup.

    What to do?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    Please Uninstall then delete the plugin, then search and install it again.

    Thread Starter djdavit1990

    (@djdavit1990)

    It did not help.

    It just says i don’t have access to the plugin.

    Plugin Author gVectors Team

    (@gvectors-team)

    Do you have access to your database?
    Could you please check if _wpforo_ tables exist?
    Please navigate to Hosting Service > cPanel > phpMyAdmin and check all tables with _wpforo prefix. More information regarding to wpForo tables you can find in documentation here:
    https://wpforo.com/docs/root/wpforo-installation/server-requirements/

    If you see wpForo tables, please open the wpforo_usergroups table and make sure there are default 5 usergrous:

    • Admin
    • Moderator
    • Customer
    • Guest
    • Registered

    If all are there please navigate to Dashboard > Users > Your Profile, scroll down and make sure the wpForo Usergroup option is set Admin.

    Thread Starter djdavit1990

    (@djdavit1990)

    Nothing. It is not there i have just tried to install trough FTP. And set the files to 777, but still nothing.

    It works on my test sub domain under a different sitet. But on the same servers as pyrotest

    Plugin Author gVectors Team

    (@gvectors-team)

    Please register and open a support topic in wpForo Community here:
    https://wpforo.com/community/

    Plugin Author gVectors Team

    (@gvectors-team)

    Also please never set plugin folder or 777, it should be 755.

Viewing 6 replies - 1 through 6 (of 6 total)
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