Default user role after registration
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Hello, I have faced the same problem with user roles in WooCommerce as described in this old thread, except that my problem is, that a subscribers role does not change to customer in WP after a WooCommerce purchase even with ‘Enable guest checkout not’ not checked:
https://github.com/woocommerce/woocommerce/issues/6116mikejolley wrote: Users registered via WooCommerce are customers, and they get the customer role regardless of WP settings. FYI default_role in wordpress is usually subscriber, which isn’t really relevant to ecommerce. We want to distinguish customers from regular users.
So why does WooCommerce, in my case, not give WP subscribers customers status after registration?
Regards
Carsten
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Can you share your system status report with us? You can find it under WooCommerce >> Status and then click on the purple button “get status report”. I am especially interested in the Plugins you are using, since this sounds like there might be some interference from other plugins that manage roles or impact checkout.
Hello there, and thanks!
I came around the problem by using WooCommerce Stripe Subscription Payment Gateway plugin, where you can add user roles to registered users after purchase, and set the role to customer. But of course I will appreciate if I can make it work, without the help of a plugin.Here is the status report:
### WordPress Environment ### Home URL: https://xxxx.dk Site URL: https://xxxx.dk WC Version: 3.2.6 Log Directory Writable: ? WP Version: 4.9.2 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ? Language: en_US ### Server Environment ### Server Info: LiteSpeed PHP Version: 5.6.33 PHP Post Max Size: 100 MB PHP Time Limit: 3000 PHP Max Input Vars: 5000 cURL Version: 7.57.0 OpenSSL/1.0.1e SUHOSIN Installed: – MySQL Version: 5.6.38 Max Upload Size: 100 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 3.2.6 WC Database Prefix: wp_ MaxMind GeoIP Database: ? 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0.02MB + Index: 0.00MB wp_cfs_forms: Data: 0.22MB + Index: 0.00MB wp_cfs_membership_presets: Data: 0.02MB + Index: 0.00MB wp_cfs_statistics: Data: 0.02MB + Index: 0.00MB wp_commentmeta: Data: 0.02MB + Index: 0.03MB wp_comments: Data: 0.02MB + Index: 0.09MB wp_competition_entries: Data: 0.02MB + Index: 0.00MB wp_competition_entries_meta: Data: 0.02MB + Index: 0.00MB wp_dsp_activation_email: Data: 0.00MB + Index: 0.00MB wp_dsp_admin_emails: Data: 0.00MB + Index: 0.00MB wp_dsp_blacklist_members: Data: 0.00MB + Index: 0.01MB wp_dsp_blocked_members: Data: 0.00MB + Index: 0.00MB wp_dsp_chat: Data: 0.00MB + Index: 0.00MB wp_dsp_chat_one: Data: 0.00MB + Index: 0.00MB wp_dsp_chat_request: Data: 0.00MB + Index: 0.00MB wp_dsp_city: Data: 1.90MB + Index: 4.42MB wp_dsp_counter_hits: Data: 0.01MB + Index: 0.01MB wp_dsp_country: Data: 0.00MB + Index: 0.01MB wp_dsp_credits: Data: 0.00MB + Index: 0.00MB wp_dsp_credits_purchase_history: Data: 0.00MB + Index: 0.00MB wp_dsp_credits_usage: Data: 0.00MB + 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Data: 0.02MB + Index: 0.00MB wp_ultimate_csv_importer_manageshortcodes: Data: 0.02MB + Index: 0.00MB wp_ultimate_csv_importer_shortcodes_statusrel: Data: 0.02MB + Index: 0.00MB wp_usermeta: Data: 0.13MB + Index: 0.06MB wp_users: Data: 0.02MB + Index: 0.05MB wp_usersultra_ajaxrating_vote: Data: 0.00MB + Index: 0.00MB wp_usersultra_ajaxrating_votesummary: Data: 0.00MB + Index: 0.00MB wp_usersultra_friends: Data: 0.00MB + Index: 0.00MB wp_usersultra_galleries: Data: 0.02MB + Index: 0.00MB wp_usersultra_likes: Data: 0.00MB + Index: 0.00MB wp_usersultra_orders: Data: 0.02MB + Index: 0.00MB wp_usersultra_packages: Data: 0.02MB + Index: 0.00MB wp_usersultra_photos: Data: 0.02MB + Index: 0.00MB wp_usersultra_photo_categories: Data: 0.02MB + Index: 0.00MB wp_usersultra_photo_cat_rel: Data: 0.02MB + Index: 0.00MB wp_usersultra_stats: Data: 0.00MB + Index: 0.00MB wp_usersultra_stats_raw: Data: 0.00MB + Index: 0.00MB wp_usersultra_videos: Data: 0.02MB + Index: 0.00MB wp_users_ultra_pm: Data: 0.02MB + Index: 0.00MB wp_wdslayer: Data: 0.02MB + Index: 0.00MB wp_wdsslide: Data: 0.02MB + Index: 0.00MB wp_wdsslider: Data: 0.02MB + Index: 0.00MB wp_wfBadLeechers: Data: 0.02MB + Index: 0.00MB wp_wfBlockedCommentLog: Data: 0.02MB + Index: 0.00MB wp_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB wp_wfBlocks: Data: 0.02MB + Index: 0.02MB wp_wfBlocksAdv: Data: 0.02MB + Index: 0.00MB wp_wfConfig: Data: 0.02MB + Index: 0.00MB wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB wp_wfFileMods: Data: 4.52MB + Index: 0.00MB wp_wfHits: Data: 1.02MB + Index: 0.30MB wp_wfHoover: Data: 0.02MB + Index: 0.02MB wp_wfIssues: Data: 0.05MB + Index: 0.00MB wp_wfKnownFileList: Data: 1.52MB + Index: 0.00MB wp_wfLeechers: Data: 0.06MB + Index: 0.00MB wp_wfLockedOut: Data: 0.02MB + Index: 0.00MB wp_wfLocs: Data: 0.02MB + Index: 0.00MB wp_wfLogins: Data: 0.02MB + Index: 0.03MB wp_wfNet404s: Data: 0.02MB + Index: 0.02MB wp_wfNotifications: Data: 0.02MB + Index: 0.00MB wp_wfPendingIssues: Data: 0.02MB + Index: 0.00MB wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB wp_wfScanners: Data: 0.02MB + Index: 0.00MB wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB wp_wfStatus: Data: 0.13MB + Index: 0.09MB wp_wfThrottleLog: Data: 0.02MB + Index: 0.02MB wp_wfVulnScanners: Data: 0.02MB + Index: 0.00MB wp_woocommerce_termmeta: Data: 0.00MB + Index: 0.01MB wp_wpappninja_installs: Data: 0.02MB + Index: 0.02MB wp_wpappninja_push_perso: Data: 0.02MB + Index: 0.00MB wp_wpappninja_qrcode: Data: 0.02MB + Index: 0.00MB wp_wpbackitup_job_control: Data: 0.02MB + Index: 0.00MB wp_wpbackitup_job_items: Data: 4.52MB + Index: 0.00MB wp_wpbackitup_job_tasks: Data: 0.02MB + Index: 0.00MB wp_wpfront_ure_options: Data: 0.02MB + Index: 0.00MB wp_wsluserscontacts: Data: 0.02MB + Index: 0.02MB wp_wslusersprofiles: Data: 0.02MB + Index: 0.03MB wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.00MB ### Post Type Counts ### attachment: 15 bp-email: 1 bps_form: 1 condition_group: 3 customize_changeset: 4 custom_css: 5 et_pb_layout: 32 forum: 1 hf_shop_subscription: 6 jetpack_migration: 2 jp_img_sitemap: 3 jp_sitemap: 3 jp_sitemap_master: 3 mpp-gallery: 5 nav_menu_item: 11 page: 16 post: 1 product: 21 product_variation: 6 restriction: 4 revision: 98 rtmedia_album: 2 scheduled-action: 3 shop_order: 22 wa_pns: 3 wa_pns_messages: 5 wordapp_mobile_pages: 2 wpsm_faq_r: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (30) ### bbPress: by The bbPress Community – 2.5.14 BP Better Messages: by WordPlus – 1.9.0.2 BP Messages Tool: by PhiloPress – 1.3 BP Profile Search: by Andrea Tarantini – 4.8 BP Xprofile Range Field Type: by Askary Abbas – 1.2.1 BuddyPress to WordPress Full Sync: by Envire Web Solutions – 0.3.3 BuddyPress Cover Photo: by SeventhQueen – 1.5.1 rtMedia for WordPress, BuddyPress and bbPress: by rtCamp – 4.4.5 BuddyPress Members only Pro: by Tomas Zhu – 3.2.2 BuddyPress Notifications Widget: by BuddyDev – 1.2.2 Buddypress - Who clicked at my Profile?: by Florian Schiessl – 3.6 BuddyPress Xprofile Custom Fields Type: by donmik – 2.6.3 BuddyPress: by The BuddyPress Community – 2.9.2 Conditional Profile Fields for BuddyPress: by Brajesh Singh Anu Sharma – 1.1.9 Favorite Members: by gamixfredd – 1.1.1 IP Geo Block: by tokkonopapa – 3.0.6.1 Jetpack by WordPress.com: by Automattic – 5.7.1 BP Matchmaking: by Muhammad Kashif – 1.1 BuddyPress Simple Terms And Conditions: by Florian Mai – 1.3 Page Builder by SiteOrigin: by SiteOrigin – 2.6.1 SiteOrigin Widgets Bundle: by SiteOrigin – 1.11.3 WooCommerce Better Usability: by Moises Heberle – 1.0.8 – Not tested with the active version of WooCommerce Woo Checkout Field Editor Pro: by ThemeHiGH – 1.2.4 WooCommerce Colors: by WooThemes – 1.0.7 – Not tested with the active version of WooCommerce WooCommerce Stripe Gateway: by WooCommerce – 4.0.3 WooCommerce QuickPay: by Perfect Solution – 4.8.3 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.2.6 WordApp - WordPress to Mobile App plugin for WooCommerce & BuddyPress: by App-Developers.biz – 2.0.3 – Not tested with the active version of WooCommerce WooCommerce Stripe Subscription Payment Gateway: by Wsspg – 1.0.6 – Not tested with the active version of WooCommerce You Have a New (BuddyPress) Message: by Markus Echterhoff – 2.0 ### Settings ### API Enabled: ? Force SSL: – Currency: DKK (DKK) Currency Position: right_space Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) wsspg_subscription (wsspg_subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #5633 - /shop/ Cart: #5634 - /cart/ Checkout: #5635 - /checkout/ My account: #5636 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Twenty Seventeen/twentyseventeen-child Version: 1.0.0 Author URL: https://xxxx.dk Child Theme: ? Parent Theme Name: Twenty Seventeen Parent Theme Version: 1.4 Parent Theme Author URL: https://www.ads-software.com/ WooCommerce Support: ? ### Templates ### Overrides: –
BuddyPress also defines roles for folks that sign up, so there’s a good chance that’s what is causing the registered users being marked as Subscribers.
- The topic ‘Default user role after registration’ is closed to new replies.