Popup not center on mobile

Salut @gerem!

You have 9 popups activated on url https://visiteappartement.livehost.fr/. Which of those 9 is causing the problem?

Popup: #672 – home_page_booking_button_popup
Popup: #593 – price-list
Popup: #511 – upload-video
Popup: #464 – finish_register
Popup: #402 – rate_courier
Popup: #206 – formulaire-de-reservation
Popup: #83 – recover-pass
Popup: #63 – register
Popup: #56 – connection

Hi,

All of theses popup

• This reply was modified 7 years, 1 month ago by gerem.

Hello @gerem:

On the following popups:

Popup: #672 – home_page_booking_button_popup;
Popup: #206 – formulaire-de-reservation; and
Popup: #63 – register

you’ve disabled automatic repositioning of the popup on window resizing.

In the Popup Admin of each of these popups, go to:

‘Display Settings’ >>
‘Position’ >>
‘Disable Repositioning’

and uncheck the checkbox. This will set the condition to 0 or FALSE. Each of those popups will reposition to ‘center top’ on a mobile screen.

Thank you for your answer.
I do what you ask me to do.
Have a look ! it doesn’t work.

The popup is always to the left of the screen…

See here : https://pasteboard.co/H44y66p.jpg

Hello, this topic is not resolved !

The problem is still here !

Hello @gerem:

There may be an unintended conflict between Popup Maker and either another plugin on your site, or your site theme.

Please install the following plugin on your site (‘Health Check’ from www.ads-software.com) and go into ‘Troubleshooting’ mode. Use the plugin to deactivate and then systematically reactivate all plugins on your site. Even switch to a default theme.

This plugin will not disturb the front end for any user other than yourself.

Let us know what you find.

https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/ // Documentation link to Health Check plugin on www.ads-software.com.

• This reply was modified 7 years, 1 month ago by Robert Gadon.

I have an idea of my problem :
My theme is Divi.
The popup is center in computer, ipad, but not iphone (=screen size problem ?)

Have you ever see this problem ?

Maybe this function broke something on the repositionning (in function.php) :

function et_add_viewport_meta(){
echo ‘<meta name=”viewport” content=”width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0″ />’;
}
does popup support responsive design ?

Ok the problem comes from my theme.
I fix it ??

Thanks !