Since the last update, no top menu

  • Resolved ameriksante

    (@ameriksante)


    7 years, 1 month ago

    Hello, since the last update, my Beaver (lite version) is not working anymore : the already created pages are ok, but no menu appears when I want to create a new one. (I have a genesis + executive pro theme) : any idea (I checked already the incompatibility pages and tested the plugging incompatibility). I emptied the cache as well
    thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @ameriksante,

    Thanks for posting!

    That’s usually caused by a JS conflict from a 3rd party plugin or code. Let’s have you go through the plugin deactivation route first, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if the issue is related to a 3rd party plugin.

    Let us know how it goes! ??

    Ben

    Thread Starter ameriksante

    (@ameriksante)

    Got it : it was something with the Genesis Simple Hook plugin and I had just to unhook genesis header scripts. But if I unhook it, I have an other issue .. So I need to ask someone

    Isabelle

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Glad to hear that, Isabelle! And thanks for taking the time to inform us. ??

    Don’t hesitate to get in touch with us again should you need anything further!

    Ben

Viewing 3 replies - 1 through 3 (of 3 total)
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