• We are experiencing an issue with the {password} not displaying the user’s password in the Account Upgrade Notification email.

    We have a Registration Complete email setup, and this email works great and shows the password just fine in email. The template for this working email is:

    Dear {first_name} {last_name}

    Your registration is now pending!

    Registration details:
    Username: {user_name}
    Password: {password}

    Once the team has reviewed and approved your application, you may login to the member area at the following URL:
    {login_link}

    Thank You.

    However, using a similar template for the Account Upgrade Notification email, instead of the password, the words “Password: Your current password” are displayed instead. Here is the template for this notification, where the password does not display as needed:

    Dear {first_name} {last_name}

    Congratulations, your account is now active!

    Registration details:
    Username: {user_name}
    Password: {password}

    You may login here:
    {login_link}

    Thank You.

    Any thoughts or ideas for how we might get the password to display in the Account Upgrade Notification email are most welcome. Thank you for this wonderful plugin. ??

Viewing 1 replies (of 1 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, the reason why the {password} tag does not work in Email Settings (Account Upgrade Notification) is because the member is already a registered member in your site. They are just upgrading their account to a different membership level.

    The reason why {password} tag works in Email Settings (Registration Complete) is because this email is sent to your user when they complete the registration and become a member.

    Let me know if you need more help.

    Thank you

Viewing 1 replies (of 1 total)
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