Conflict on Checkout with WP-Touch Plugin

  • Resolved mcmwebsol

    (@mcmwebsol)


    7 years ago

    When you checkout on an iPhone or on Android the cart will not allow you to enter a last name, which is a required field. Initially I thought this was a WP-Touch issue (as that’s being used for the mobile version of the site), but I turned off all plugins and switched to the 2017 theme and then started turning plugin back on 1 by 1 and the issue reappeared when I turned this plugin on. Any ideas? Note that this happens only on the WooCommerce mobile checkout page, not on desktop or the PayPal Express checkout page.

    Thanks!
    Joseph

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    HI, well that is not something relating to our plugin though but general WC checkout form fields. As per my testing the issue seems to be due to css rule overflow for the company name field. If you will add following css to your themes custom css then that should fix that for you . Otherwise , it would be best to write at WC support regarding this.

    p#billing_company_field {
    clear: both;
}

    Thanks!

    Thread Starter mcmwebsol

    (@mcmwebsol)

    Thanks so much, that fixed it!

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @mcmwebsol,
    Happy to help you.
    If you have a moment to write a review about our plugin and support, that will be greatly appreciated.
    Thanks!

    When checkout on an iPhone or on Android the checkout page (Order details & payment gateways (PayPal, Stripe) each displaying a spinning circle….Also Country drop-down selection does not take selected country input.

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @milosmili123, are you getting the same issue with wp-touch? if not Then I would recommend you to start your own New thread …
    And there , please do provide screenshot / Video of whats happening in your case, because we are not getting any reports if that from other nor we are seeing such issue on our demo sites.. Any idea to reproduce that issue would be appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)
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