Buttons Not Appearing

  • Resolved creoadmin

    (@creoadmin)


    6 years, 9 months ago

    I have correctly inserted button shortcode which was working, but is now not working. The Add to Cart text is appearing, but it doesn’t show a button.

    Does this have to do with the WordPress Update?
    Thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you share the shortcode you are currently using in your site.

    Thank you

    Thread Starter creoadmin

    (@creoadmin)

    Sorry! I didn’t see this reply!

    Here is the shortcode I am using: [wp_cart_button name=”Active AND Member” price=”$40″]
    Here is the page it can be viewed on: https://eatrightkcda.org/kcda-membership-fees/

    THANK YOU!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you try the following shortcode. Your issue is with the following paramenter price=”” entry. You can’t add a dollar symbol in the price parameter. This would stop the plugin from displaying the button.

    [wp_cart_button name="Active AND Member" price="40.00"]

    Let me know how you go.

    Kind regards

    Thread Starter creoadmin

    (@creoadmin)

    Unfortunately, that didn’t change anything. The words are still there, but the button is not appearing.

    Thanks for the quick response!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, are you using a cache plugin? If you are, have you excluded the shopping cart page you mentioned above? What are the shortcodes you are currently using in this page?

    Thank you

    • This reply was modified 6 years, 9 months ago by mbrsolution.
    • This reply was modified 6 years, 9 months ago by mbrsolution.
    Thread Starter creoadmin

    (@creoadmin)

    I do – I use WP Total Cache and have tried clearing the cache.
    The shopping cart page appears to be working okay?
    https://eatrightkcda.org/shopping-cart/

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, do you know what has changed in your site? The reason why I am asking is because of the following comment.

    I have correctly inserted button shortcode which was working, but is now not working.

    Thank you

    Thread Starter creoadmin

    (@creoadmin)

    Yikes! This site was not managed by us for the last year or so, and we are taking it over again. So, I am not sure what has changed since we built it. ??

    Possible that maybe another plugin is conflicting? Or can you think of something else?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    What you can do now is disable all other plugins except this one and carry out a test. See if that works for you.

    If the above does not work, try one of WordPress default themes like Twenty Sixteen or Seventeen.

    I am sure there is a conflict somewhere in your site.

    Let me know how you go.

    Regards

    • This reply was modified 6 years, 9 months ago by mbrsolution.
Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Buttons Not Appearing’ is closed to new replies.