New user emails not sending

Hi there,

Thanks for your plugin, it’s one of the only true multisite mail solutions out there that work well.

The problem I’m having, is when a new user is created, the email notification does not get pushed out, for neither the admin nor the user. The function (I believe) is ‘wp_new_user_notification’ – which is triggered when a new user is created.

The strange thing, is that all other notifications work fine with your plugin.
For example: user password resets are firing off, and other types too.
Just not for new users.

I was on the old version of your plugin, and just upgraded today (20 Feb), but this still didn’t fix the issue.

The settings I am using are all for my MU, not the individual site. So no settings are at the site level, only MU level here in my WP-CONFIG file:

// WP Global SMTP (WordPress multisite settings)
define(‘WPMS_ON’, true);
define(‘WPMS_MAIL_FROM’, ‘[email protected]’);
define(‘WPMS_MAIL_FROM_NAME’, ‘XXX’);
define(‘WPMS_MAILER’, ‘smtp’);
define(‘WPMS_SET_RETURN_PATH’, ‘false’);
define(‘WPMS_MAILER’, ‘smtp’); // Possible values ‘smtp’, ‘mail’, or ‘sendmail’
define(‘WPMS_SMTP_PORT’, 465);
define(‘WPMS_SSL’, ‘ssl’);
define(‘WPMS_SMTP_AUTH’, true);
define(‘WPMS_SMTP_USER’, ‘XXX.com’);
define(‘WPMS_SMTP_PASS’, ‘XXX’);

* I’ve replaced ‘XXX’ to hide personal details

The only thing that does work, for all notifications, is when I change the above ‘WPMS_MAILER’ to ‘mail’ – which is not ideal for me, as I need to use SMTP.

Any ideas would be great, thanks again.
Brett