Hello,

I want to log into my UPS account using the OAUTH option (since the XML legacy option is not allowed anymore in my account). But I’m not sure about how to get the Client ID and Secret. Using other plugins, there’s a button where I can log in my UPS account and the plugin automatically retrieves all the information.

How does it work Here?

Thanks in advance

Hello HITStacks,

I have this error:
Site not Connected with HITStacks. Contact HITStacks Team.

I tried to contact you over email but no response.
I am blocked now and I cannot ship the packages.

I need a response ASAP.

Hi – The documentation for this plugin says you can adjust the shipping cost with the following code:

————————————
add_filter(‘hitstacks_fedex_shipping_cost_conversion’,’fedex_shipping_cost_conversion’,10,1);
function fedex_shipping_cost_conversion($ship_cost){
return $ship_cost+1000;
}
————————————

This is not working for me when I add it into the function.php file. Shipping price remains the same – no error or anything. Just no change. I would like to add a couple dollars to all shipping rates, as the quoted ones are consistently low compared to when we create the actual shipment through our account at FedEx.

Am I missing something? Thanks in advance for your help.

i need help with printing my shipping label

[ErrorCode] => 121210
[ErrorDescription] => The selected service is not available from the origin to the destination.

What does this error mean exactly?
The vending company is in Besalú, Girona, Spain.
There is really no service for this area in terms of automating the shipping label?

We did not find any plugin that automatically gives us the shipping label.

Is there a way to solve it or is it true that we do not have coverage in our territory?

Hi there!

My client had this plugin configured correctly and it was pulling in live UPS shipping rates successfully in checkout for many months. I noticed during a checkout test today that it is no longer one of the options during checkout for shipping.

They currently have veersion 3.2.1 of the plugin installed on version 5.8 of WordPress. I checked the settings to try and troubleshoot and noticed the layout of the settings had changed. Now the last page has a button to save but also simultaneously start a 60 day trial with HITShipo, so we didn’t click it yet.

Is this plugin no longer free? Is the client required to now have an account with HITShipo for it to work? Would it only work for free during a 60 day free trial now, afterwards requiring payments?

Thanks for any info you can provide.

I am going through the install process, and I get to the 6th step and it won’t connect to HITShipo.. what’s wrong? I installed jetpack, but the ‘connect’ prompt doesn’t pop up. Also there’s no clear way for me to set up the plugin- I don’t know what a lot of the questions are asking me. How can I get help?

If VAT registered in the UK and shipping is part of delivering the service within the UK, VAT needs to be charged on shipping as part of the service.

How can I adjust the rates pulled back from UPS and add VAT to them?

The UPS Login Password absolutely should be obfuscated in the admin area of your plugin and hashed in the database. Right now this is extremely insecure.

Is there a way to order the rates pulled back from UPS?

Hi,

Just downloaded your plugin and trying to test the shipping functions.

Here’s what the problem I found so far (I think).

I can see the UPS rates but where does the weight or size getting it?

My setup was 2 variations sizes with 2 different weight and sizes, when I change the weight price on the shipping doesn’t change. So even thought I change the weight on the product weight it’s the same price.

Hope it explain.

Thanks.

I’m trying to set up the shipping, but I found it does not work for Canada. All others seem to show options. The business location is in Canada. Is there something needed to allow same country shipping?

I am trying to add Worldwide Expedited as well as a few other rates I have access to. Is there a way to do this relatively easy. Thank you

I have a product that is the same weight and dimensions for quantities 1 thru 10. How do I make the shipping reflect that range?

Hi.
I am using WCFM Marketplace plugin for multivendor (sellers are registered on my site to sell own goods), I found ‘Do I wants to calculate the shipping rates based on vendor address?’ in plugin settings (as I understand if it’s set to YES it will calculate shipping based on vendor address (which they define in their dashboard) but it seems that seller address is not the one that counts in calculation), can you please help with this?
and I can’t add (is not listed) UPS in shipping zone as shipping option, is this bug or this is as it should?

Bonjour,

Un topic est déja ouvert mais ce n’est pas clair, est ce que vous proposez dans votre plugin (premium) la gestion des access points pour UPS? Si oui une carte interactive est proposé pour que le client puisse choisir son point relais?

Merci

how to remove “sample” in label printing?

Hi,

does your plugin support UPS access points? If yes, can the customer select an access point on a map during checkout?