I see great value in your plugin. Seems to work well on the customer side. A notification is shown when there is a message from admin to customer (in message area)
Is there a setting so the admin can see a reply or message back? Other then clicking on each order to see if there is a reply, some type of notification icon would be ideal.
]]>I bought the pro, I activated the setting but there is no notification (I use Dokan Marketplace and I need customers and seller to be able to have the notifications). What do you need to put in order for the email to be sent to the customer, the seller or the admin without entering the email address directly in WooCommerce
]]>When clicking on the “Messages” Tab in the customer’s My Account, nothing happens. It just shows the Orders page.
]]>Hello, thank you for developing the plugin, I’m interested in buying the pro version, and I’m trying now the free version (on Dokan marketplace – free version). However, it seems that the messages are between Admin and customers. The vendor of an order is not seeing the messages sent by the customer of the order. Did I not set up the plugin well?
Thank you in advance for your help!
]]>Hello
May i know how to disable order convo in order-received page after customers made a payment?. I’m intend to let the communication channel open only in my account page.
Thank you
]]>I just purchased and installed the OrderConvo plugin and add-ons. However, after installing, activating and inputting the API codes, I do not see the messenger field added as a column on the Orders page.?I have activated the live chat feature but do not see it listed anywhere, nor the area to input the pusher details to get it to work.
Please see attached screenshots.
Orders page not showing messaging:
App correctly installed and activated:
Live chat not showing up:
i setup the plugin but it’s not working. message text box is disabled on order page
]]>Hi,
when you sent a message by clicking the arrow icon the input line text is not initialized to empty string, it contains the already sent message. It causes mistakes, the same message is sent more and more times.
It happens on front (customer) and on back office (admin).
The issue does not happens if you sent the message using the keyboard, pressing ENTER key.
In PRO version 9.0 there is also a similar issue with the file thumb: after you sent the message the file thumb remain in the same position and the customer send the same file more then one time. This happens by clicking arrow icon but also by press the ENTER key or
]]>Hi!
Is there some kind of hook so that you can send a chat message to the user on behalf of the administrator? We want to set up automatic notifications about sending goods and sending tracks and payment links to the chat, for this we need a hook to write a function.
]]>Thank you for the plugin. The plugin are very useful in helping woocommerce user send a message to me whenever they had to query about the purchase.
May i know if there any possibility to change font-text, both in message box and message view?. I’ve been looking around setting, but couldn’t find a way to customize the text size. looks too small, so i need to make it bigger.
thank you
]]>hello what is the username and pass of demo
i want to try it
]]>Hello. This is a very convenient and useful plugin, but I have problems with string translation. I used loсo translation and saved the changes but nothing changed after that. After that I used Poedit and placed 2 translation files in the plugin folder.But the plugin does not see them or does not perceive them.
How can I translate the plugin and make the changes take effect?
The message label on the user account page is displayed, but the page cannot be opened when the message label is clicked, and the problem of being unable to connect will be displayed. Is it because of the free version?
]]>Hi Team, I am Moumita, Product Manager of MultiVendorX team.
we are working on our Third Party page, where we want to showcase your plugin. Kindly share the documentation link so we can add that in the listing.
]]>I’d like to install message in each order page. Unlike the video demo, I do not see the button “view and message”.
]]>I’m using WC vendors and i’m after a plugin that will allow vendors and customers to chat based on the order.
OrderConvo sounds perfect for what I need but I notice WC Vendors is not confirmed in the list of compatable marketplaces. I had a quick play earlier and couldn’t see anywhere from the vendors side to receive messages or send any. But customer side looked great.
WC Vendors recommends better messages and JSTalk but looks like these are user based, rather than order based.
Is there a way to get orderConvo to work with WC Vendors? If not, does anyone know of anything similar that’s compatible?
T.I.A
]]>Hi, I am a pro user which I just bought your plugin. Anyway, I wonder if is possible to provide codes for me to add in functions.php so I will rename:
“View and message” to ‘Send message’ (It is at My Order).
“Type message below” to ‘Send us message below’ (It is inside order when customer view it)
Hello
Can I find your premium plugin on themeforest to buy on this site?
Could you share a link
Hello
thanks for the plugin
But I did not understand how my client and vendor can understand that they have received a message?
1. Should there be some kind of notification about a new message next to the order?
2. As far as I understand – sending by email is a premium version?
]]>Hi there,
I’m using a PRO account. But I am unable to upload any jpeg to a customer that purchased an item.
Uploading jpeg does not have anything happening, uploading other files like PNG or PDF an error code comes out. Error#-601: File extension error.
Do let me know if there are any solutions.
]]>Hi, how can I use this for custom post products? I do not use WooCommerce, instead, I have products made through custom post plugin like Crocoblock. I want to allow vendor and buyer to message each other to enquire price and more product details. How can I do this?
]]>Hi, when on the WooConvo settings page, the email tab is not showing. I am not able to get email notifications.
]]>Hi,
We are running a Car Hire site and users and vendors only have access to the bookings details page. We recently upgraded our plugin and the conversation box no longer displays on this page. We think the previous developer may have customised the plugin but not on the child theme.
How would we be able to get this to display here? Which hook could I use to inject this feature?
https://snipboard.io/3pwuLD.jpg
Thanks in advance.
]]>Hello, I would like to customize it in a way that user will be able to message current Post author on the simple page templates
Will that be possible to customize?
]]>Please make it compatible with Webkul Marketplace plugin! TY!!
]]>I installed your plugin but I can’t understand where to find the message to the vendor = product page author who are assigned admin roles. I don’t have the vendor plugin installed but I thought it would work as the product is assigned to a user. Please let me know how the “vendor” product post author can view messages. thx
]]>I am looking to allow messaging between customers and vendors once a product is purchased. I would like to restrict the messaging so that subscription guideless would apply Does your plugin offer this?
I would also really like to set the number of time a customer can email a vendor but I’m not sure if that is an option.
I want email addresses to remain hidden.
I am using this plugin with the taskhive theme from hive press.
My issue is that there is no way to tell which user sent the message. The name on top of the message displays the buyers name regardless of if the vendor or the buyer typed it. Also, is there a way to make the messages the user sends show on one side of the message box and the messages they receive show on the other side. This way they can easily identify which messages they sent and which ones they received much like text messaging on a phone.
PS… I do have every premium plugin for woocommerce you sell. I purchased them all for this website.
]]>Hello Support,
.zip files are corrupted when I save them from Admin back office or from email message. They contains some additional blank rows on the top of the file, stripping them the zip file is good.
Note that the original .zip files in /uploads/order_files/ folder are good (without any blank rows on the top).
Thanks,
]]>Hi,
Great plugin!
Is it possible chat conversation has a special permalink (Instead of showing on my account order).
– When a buyer opens their purchase history and starts a chat with a vendor, it is saved or show in the chat page (Not my account page).
– In chat page, buyers can see a list of chats with other vendors where buyers have purchased products.
– Chat with vendors can be arranged for orders (Processing, Completed and custom)
I think this plugin will be perfect. And I’m ready to buy if it comes to the pro version
Thank You
]]>