The functionality seems great but it is creating a huge problem in the product edit screen. I can’t save the product if a 3D model is loaded. I can’t even change the price.
It throws an error message: “You have reached the maximum number of 3D model uploads. Please upgrade to the pro version to upload more models.”
I am not trying to load more models, I’m trying to update other info on the product page.
Please have a look and fix this. Thank you
]]>Is there a way to add this without elementor? Shortcode maybe? We have WpBakery as our builder and cant easily switch to elementor. Thanks
]]>I get the following syntax error (vanilla WordPress/WooCommerce with Storefront theme). Is this a know problem?
model-viewer.min.js?ver=6.2:564 SyntaxError: Unexpected token 'P', "PK"… is not valid JSON
at JSON.parse ()
at dh.parse (model-viewer.min.js?ver=6.2:522:5100)
at Object.onLoad (model-viewer.min.js?ver=6.2:522:4236)
at model-viewer.min.js?ver=6.2:17:443143
(anonymous) @ model-viewer.min.js?ver=6.2:564
I have an animated model in both GLTF and GLB format. I’d like people to be able to view it both on Android and iOS mobile devices. I’m using an Elementor website.
When I select the GLB format, the model appears, but it doesn’t animate.
When I select the GLTF format, the model doesn’t appear, and all I see is the poster.
]]>Hello, AR in my iphone 11 is not working in any browser other than safari, how do I fix this?
]]>Hi, I want to replace the text button VIEW IN AR” by an icon and on hover shows this text. Can you help.
Regards
]]>Dear Developer
The plugin is fantastic.
The later update can you put in a “scale lock” option.
Thanks for the great plugin.
]]>Is it possible to change the “View in AR” button text?
]]>I installed it on my woocommerce, uploaded .glb file but AR button does not respond. I’ve read somewhere that iOS WebAR works with some other file formats.
]]>Hi, I have the plugin installed and I have some issues.
When I want to upload a file and save it, the file doesn’t show anymore on the edit page and doesn’t show on the product site.
I think that, I have the same issue like this: https://www.ads-software.com/support/topic/no-longer-working-141/
]]>The plugin worked initially but no longer. When I add a model and click save, the model doesn’t attach and the field is blank on the backend. The included link is a product that does have a model. I tried using the same model on other products to see if the size of the file was the issue but it still didn’t work.
I have done troubleshooting by deactivating all plugins except for Woocommerce and the issue persists.
Thanks for your help.
]]>I want to use .FBX file instead of .GLB.
can we customize it?