I have been using the plugin since long time. Recently after I updated the woocommerce plugin, credit card icons on the checkout page are broken. I have checked the code and it appears that icons extensions are hard coded with the .png extension. But now woocommerce uses svg icons.

When we goto add a new payment method in the My Account -> Add Payment Method we get the error displayed on the screen of

• Error adding card: The ‘AnetApi/xml/v1/schema/AnetApiSchema.xsd:cardNumber’ element is invalid – The value XX is invalid according to its datatype ‘String’ – The actual length is less than the MinLength value.

https://s3.amazonaws.com/pramadillo/pramadillo-2024-07-17-15-22-09.jpg

I am unable to process any new subscriptions through this payment plugin. Renewals are working but new subscriptions are coming into Authorize voided. They will not process at all. Using Woocommerce Subscriptions and Woocommerce

I’m experiencing an issue during checkout. I’m getting the error “Payment Decline: Please use another card.

Here are the details:

• The card is valid and works on other websites with the same authorized merchant, but using a different plugin.
• The order includes a subscription and is managed using the WooCommerce Subscriptions plugin for recurring payments.
• Despite disabling test mode and unchecking the option to save credit card information, the merchant is receiving email of transaction indicating that test mode is active.
• In the WooCommerce order section, the order status shows as “Pending Payment.”

Please advise on how to resolve this issue.

I already have an Authorize.net account. Can I use it with this plugin? Or do I have to get an account at your company?

Also, can you confirm that your plugin uses the Woocommerce checkout and does NOT redirect to a payment page hosted elsewhere?

Our site has recurring subscriptions and now when a new customer purchases one of them it is making it optional to save their payment method during checkout. There is a box and they can leave it unchecked. How do we make this required? When I look on the subscription details it is set to credit card renewal and their auth.net info is there, but on their my account under payments there is no saved credit cards. Will the payments still go through automatically with the auth.net fields? We need a way to continue their billing.

Hi,

i have the plugin working fine but when i cancel an unsettled woocommerce order the plugin does not seem to send a void request to authorize.net. Is there a step i am missing? Or can you not void an unsettled transaction with this plugin?

We are having an issue where existing customers with payment methods stored in Authorize.net are unable to update their billing address from the checkout page of our woocommerce shop.

They currently go to the checkout, select their saved payment method, and then update the billing address to their new address. The card then declines because the new address entered in the billing address field does not get sent to authorize.net. We then log into our authorize.net account and manually update the customer’s address and the order processes without issue.

Is there a way the customer can update their billing address from their WooCommerce account?

Please advise and thank you!

Caitlin

Dear Support,

We’ve just attempted to switch PHP v7.4.33 to PHP v8.2.11 and unfortunately we’ve got the following error:

Deprecated: Return type of SkyVerge\WooCommerce\PluginFramework\v5_10_8\SV_WC_DateTime::getTimestamp() should either be compatible with DateTime::getTimestamp(): int, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /domain.com/wp-content/plugins/woocommerce-gateway-authorize-net-cim/vendor/skyverge/wc-plugin-framework/woocommerce/compatibility/class-sv-wc-datetime.php on line 85

Are you aware of these issues?

Would you please release a plugin version compatible with PHP v8.2.x?

Many thanks,
Mihai Bocsaru

My site sells membership that come with two week free trials as long as the user enters their credit card information up front.

The plugin is adding the user and credit card to the CIM on sign-up, but not validating the credit card until the transaction occurs at the end of the trial.

That means users are now able to use fake credit card numbers to get free trials.

According to Authorize.net support, we need to enable “Validate Customer Profile” in order to validate the credit card as soon as they receive it if there is no associated transaction.

Is it possible validate credit cards for a free trial with this plugin?

Hi everyone. Whenver an order is placed on my website it returns this error “payment error: please check your credit card details and try again”. I have tested out different credit cards but the error persists. I have also deactivated all other plugins except the authorise.net but the error persists.

Here’s the website I need help with : https://www.mashballgame.com

Php Version: 7.4.33

Authorise.net version: 2.0.27

Woocommerce version: 6.2.2

Please help!

Hello,

The billing address is not getting passed to authorize.net which makes Shipping-Billing Mismatch Filter unusable.

WordPress version: 6.2

Payment Gateway Authorize.Net CIM for WooCommerce version: 2.0.27

I am trying to find a solution that I can use with our call center IVR, we are getting orders sent to us in a xml/json or even a csv for that matter with AUTH codes from our processor ( authorize.net) .

This is the flow:

Order taken via IVR/phone/etc – they aquire a full value AUTH code (but do NOT batch out) they send us the file with all order info, and Auth Code.

So, I am looking for a plugin that I can just import that file, and then have the orders imported and the auth codes etc sent to Auth.net for batching out. (is this possible ?) to set the orders to processing etc… ??

in short words, I need to import the orders and close out the batch. Right now, its a 2 step process …. upload auth file to auth.net to close out batch, then take the order file, and upload to our fulfillment site, and then process the order.

I am trying to find a solution that I can use with our call center IVR, we are getting orders sent to us in a xml/json or even a csv for that matter with AUTH codes from our processor ( authorize.net) .

This is the flow:

Order taken via IVR/phone/etc – they aquire a full value AUTH code (but do NOT batch out) they send us the file with all order info, and Auth Code.

So, I am looking for a plugin that I can just import that file, and then have the orders imported and the auth codes etc sent to Auth.net for batching out. (is this possible ?) to set the orders to processing etc… ??

in short words, I need to import the orders and close out the batch. Right now, its a 2 step process …. upload auth file to auth.net to close out batch, then take the order file, and upload to our fulfillment site, and then process the order.

Our current settings for accepted cards are Visa, MC & Amex only. Discover is disabled at Authorize.net. Some customers will try to use their Discover card anyway which returns this error message after they submit it: “Payment errors: The configuration with processor is invalid. Call Merchant Service Provider.” After seeing this message, they usually assume something is wrong with our site and abandon checkout. Can this this error message be changed to “Discover cards are not accepted. We accept Visa, MC & Amex. Please resubmit.”

I keep getting this error and not sure how to fix. Authorize.Net is enabled, but the force SSL option is disabled; your checkout may not be secure! Please enable SSL and ensure your server has a valid SSL certificate.

I upgraded our staging site to PHP8, using sandbox mode of your plugin. I have been able to transact for a few years in sandbox mode on our staging site. After upgrading to PHP8, On the frontend, when I submit, I get an “internal server error.” Looking in the logs, I see an error that begins with: The magic method WC_Cardpay_Authnet::__wakeup() must have public visibility.

I’m not sure how to proceed.

I just want the last 4 digits to show up on the payment title, attached below. Currently, it is showing whatever I type in that Title field. Is there any shortcode in it or any field for the picked payment card.

Hi,

is it possible to show custom text to customers like so?

https://snipboard.io/qbZiIh.jpg
https://snipboard.io/i7Cekp.jpg

i am current using a different plugin but thinking of switching but wanted i wanted to know if you can add that option to insert custom text?

thanks

Hey there,

We are migrating from Magento2 to Woocommerce and use Authorize.net as our gateway. We have many customers with saved cards and we’d like to be able to migrate the customers onto WP and then connect them with their corresponding account in authorize.net. How can we go about doing this? Any help would be great!

Thanks,
Dan

We recently launched a refreshed Woo, and we’ve noticed that we are getting an error when a remote staff member (in another state) is trying to process orders on behalf of customers on the site. The error is vague and says “An error occurred, please try again or try an alternate form of payment.”

Our payment processing is through Authorize.net, and I’ve called Authorize.net and they’ve had no insight to what this issue is. In fact, the attempted payments don’t even seem to be hitting their side of things.

When I try the exact same purchase (user, billing, shipping, credit card, product) on my end, the payment goes through perfectly.

I can also count one other customer who had this issue, and I was able to run her card fine. She is local to our state.

I have no idea what to do – any insight?

Hi- how can I get the authorize.net payment profile and customer profile IDs for a woocommerce customer?

These don’t seem to be saved in postmeta or usermeta.

Thanks

For the last few months the order number from WooCommerce does not match the order number in Authorize.net. A recent customer order displayed as #7692 in WooCommerce and #8627 in Authroize.net. The site is running WooCommerce v4.9.0 and Authorize.Net CIM v2.0.17. What can be done to get these in sync?

Hello,

My Website : https://allstarzusa.com/

I want to use recurring payment. If some one purchase internet plan from my website than next time auto deduct payment after 1 month. Is that possible using this plugin?

Receive warning in PHP 8:

Warning: The magic method WC_Cardpay_Authnet::__wakeup() must have public visibility in /home/solasweet/www/dev/wp-content/plugins/authnet-cim-for-woo/woocommerce-cardpay-authnet.php on line 76

Hi

can you let me know if this plugin is working or not, as I activate it and nothing shows up, no ‘Checkout Tab’ nothing. Nothing in the payment Tab…

Would be good to know

Cannot get a payment to go through on the front end of the site. Re-generated transaction keys from Authorize.net, un-checked “save credit card info” setting, got a green check on the Remote Post in Woocommerce Status, tried 3 different credit cards, all valid and getting “Payment errors: This transaction has been declined.”
When I look in the WC > Orders section, it says “Pending Payment” under status and there’s a button with 3 dots under Actions that says “Processing” when I hover over it.
Checked with Authorize.net and they say the transaction comes through on their end.

Gateway Timeout: Anyone experiencing this issue? Upon completing entry of all fields on the WooCommerce checkout page and clicking [Place Order] the transaction times out and eventually displays “Gateway Timeout”. The transaction appears to go through on Authorize.net but the user never receives any email confirmation from WooCommerce nor are they redirected to the Thankyou Page.

Hi, we’ve been using this plugin which has been great although we identified an issue with the invoice numbers not passing from woocommerce to authorize.net. Has anyone else experienced this issue and if so, what is the solve? thanks –

I don’t see that this plugin is sending product name information to Authorize.net. I have previously integrated to auth.net using fields such as x_line_item to submit all product data. How can I set this up with this plugin? Or do you suggest a different auth.net plugin for woocommerce?