Rating: 2 stars
All was fine until lately, the customer support seems non existent. The latest update broke the website theme. Had to deactivate the plugin. Also, we had bought Pro Plan but our profile is showing as Subscribed to FREE PLAN.
Sent repeated texts to WAWP Support number but no reply from the developer side.
]]>Rating: 5 stars
best plug-in ever easy to deal with, easy to contact my customers any time, run the business flow smoothly.
]]>Rating: 5 stars
To be honest, it’s a great plugin, it solved my fake purchase attempt problem and also helped customers know their order status and made it very easy to communicate with them, thank you very much
]]>Rating: 5 stars
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]]>Rating: 5 stars
it is the best plugin to automate task via WhatsApp ??
]]>Rating: 1 star
Not working after subscribing with them
]]>Rating: 1 star
I’m doing this as an review because the Support Threads are not being responded to. In the country code settings, I set the country to Brazil, but the messages are being sent to +1 instead of +55. In the log, the message type appears as “Customer (En)” even though the user has no country selected in their account or even with the correct country set. In any case, it should not be sending messages to +1 if I set +55 as the default.
]]>Rating: 1 star
My experience with the Wawp plugin was extremely disappointing. I attempted to use their free plan but encountered several technical issues, including their website being down for over 12 hours. When I reached out to their support team, I had a previous inquiry regarding payment in Egyptian currency since they had an option for it on their site. However, after I experienced these outages, I sought clarification about the downtime and their support hours. Unfortunately, the response I received took 24 hours to arrive and only included payment details without addressing my concerns about the issues or their working hours. When I brought up this lack of support, the representative responded in an unprofessional manner, resorting to insults. Later, another support agent reached out, but instead of addressing the problem or offering a resolution, they continued the same unprofessional behavior. It’s troubling to think that this reflects the standard set by the app’s owner. Given these negative interactions and the poor customer service, I cannot recommend this plugin.
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]]>Rating: 5 stars
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I really liked the notifications feature for orders
But can we support the serial field to send with notifications?
wc-serial-numbers
Because it does not exist currently
The plugin will be special if you support it soon
Rating: 5 stars
Wawp has been a game-changer for my business! Communicating with customers has become so much easier and faster thanks to the instant WhatsApp notifications. I highly recommend it to any e-commerce store looking to improve customer experience.
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Rating: 5 stars
Thanks to the author and the team for providing this plugin, it was very hard with version 3.0 , but with new version 3.8 and more it very helpful for my me and my client. I give them all rating. I recommend it to everyone.
]]>Rating: 1 star
**Warning: Do not use or purchase this plugin. I’m warning you.**I originally bought this plugin with great enthusiasm. However, it ended up costing me all the hard work I’ve put in for months. I’ve lost everything. I spent thousands of dollars on advertising and brochures, and I linked my WhatsApp number to this app. My goal was to send “completed” notifications to customers who placed orders on my WooCommerce system, where I sell local dairy products. But before I could even send 10 messages, my WhatsApp business number got banned.All the brochures I handed out in the heat for days, the thousands of dollars I spent on Instagram ads—it was all for nothing. Now I’ve lost my entire customer base. I’ve lost everything. I can’t even look my wife in the eyes. These people have no idea what they’ve done. They responded to me saying, “You shouldn’t send automated messages from a newly acquired phone number.” When I asked, “Why didn’t you mention this anywhere?” they didn’t answer.On top of that, they charged me twice, and whether they refund it or not, I don’t even care anymore—I’ve lost my entire business. I’m in a very bad state.
]]>Rating: 5 stars
An excellent Whats app Plugin for Woo Commerce and very effective. I recommend it because it is really worth it
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Rating: 5 stars
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