On our site, we have MSRP pricing and B2B member pricing configured. ?
When a B2B member purchases an item, the original order is placed with the correct member pricing. If the purchaser signs up for a subscription for the product through the order (via woocommerce subscription), the subscription is created with the MSRP price instead of the B2B member pricing.?
?If I remove the product from the subscription and re-add it, the B2B member price is restored. However, removing the product also removes the recurring subscription discount that is applied from the original order so this is not a viable option for us (coupon is applied via the original order – Marketing > Coupons).?This is occurring for all subscriptions.
How can we get this fixed as customers are being charged the incorrect amounts for subs.
]]>Hello ,
I am using villas theme email template customizer and the message when a b2b customer registers is not appearing.
how can I added in the email ?
or is it possible to check if its b2b user to fire other content and if its b2c the usual one ?
thanks !
Hi,
I have a problem generating offers to a PDF file
When a product has one variant, e.g. size, the product name and size are displayed in the PDF file. e.g. BUTTON C-4349 –
24”(15.34mm)
But if I have a product that has a size and color, the visible name is shortened to BUTTON C-4349
But the preview photo in
generated file is shown correctly.
How to solve this problem, where to look for the cause?
Hello, we are interested in integrating your B2B King plugin into our WooCommerce store to enhance our B2B operations. However, we require a specific functionality to effectively manage our pricing strategy for both B2C and B2B customers.
Current Situation:
- We sell products with frequently changing prices.
- Our customer base includes both B2C and B2B segments.
- Due to time constraints, we currently only update B2C prices manually, leaving B2B prices unchanged.
Our Requirement: We need a feature that allows us to define a discount percentage directly within the B2B sale price field for each product. This approach will enable the B2B prices to automatically adjust based on the updated B2C prices without relying on dynamic discount calculations, which could potentially slow down our website.
Desired Functionality:
- Percentage-Based Discount Configuration:
- Allow us to set a specific discount percentage in the B2B sale price field for each product.
- Example: If the B2C price of a product is €10 and we set a 10% discount in the B2B sale price field, the B2B price should automatically update to €9.
- Automatic Price Adjustment:
- When a B2C price is updated, the plugin should automatically adjust the B2B price based on the predefined discount percentage set in the sale price field.
- Individual Product Configuration:
- Enable different discount percentages for each product to accommodate varying margin requirements.
- Performance Optimization:
- Ensure that the implementation does not rely on dynamic discount calculations to maintain website performance and avoid potential lag. This way we would need one discount rule for each product
Benefits:
- Streamlines the process of updating B2B prices by eliminating the need for manual adjustments.
- Maintains consistent and accurate pricing across both B2C and B2B customer segments.
- Enhances our ability to quickly respond to changes in B2C pricing without impacting website performance.
Example Scenario:
- B2C Price: €10
- B2B Discount defined in b2b sale price field: 10%
- B2B Price Calculation: €10 – (10% of €10) = €9
Could you please let us know if this functionality is available within your plugin with some code snippet? We would greatly appreciate any guidance or solutions you can provide to meet our specific needs.
]]>Hello, currently we are trying to implment B2B king to our website, however we have one issue. I have set up dynamic discount rules in B2B King. For example, B2B users receive a 20% discount on products in a specific category. This works fine for products with only a regular price. However, when a product has both a regular price and a sale price, the B2B discount is calculated from the regular price, not the sale price, which is causing issues.Example:
- Regular Price: €10
- Sale Price: €6.5
- B2B Discount: 20%
Currently, B2B users see a price of €8, because the 20% discount is being applied to the regular price (€10). What I want is for the discount to apply to the sale price, so that the B2B user would receive a price of €5.20 (20% off the sale price of €6.5).Goal:
B2B users should always get the discount applied to the sale price when a sale price is available. If no sale price is set, then the discount should apply to the regular price.What I’ve Tried:
I’ve tried several approaches using custom code and applying filters to modify the discount logic, but the discount is still being calculated from the regular price instead of the sale price.
Could you provide assistance on how to modify the discount calculation so that it always uses the sale price for B2B users when available?
Thank you in advance for your help!
]]>Hi! After your update a couple of days ago the variations in woocommerce have stopped showing. How can it be fixed?
]]>Hello,
We have pricing tiers set up with B2B King. For example, Gold Silver, Bronze. Each tier has different pricing for a single product.
I have created a BOGO (buy one get one) coupon via “Marketing > Coupons” and combined this with a “Woo Discount” discount rule.
1. The coupon is set to discount a percentage – the percentage is set to 0%. The coupon is restricted to B2BK members Gold, Silver, Bronze.
2. The Woo Discount Rule is a “Buy X Get X” and the coupon must be applied as part of my Discount Rule conditions.
This works as expected to non-b2bk members and fails for b2bk members.
Issue:
When a Gold level customer enters the bogo coupon, they see the free item, however the price is not set to $0. Instead, the B2BK price is overwriting.
Non-B2B member price in screenshot here: https://drive.google.com/file/d/1opuXogWkrMbHKWxMVw2HS2WFjooj0DG_/view?usp=drive_link
B2B member price and override: https://drive.google.com/file/d/1ln6lvnFyXqZNV1ERoZkhNtRaxLUzAaYF/view?usp=drive_link
Expected behavior:
When a B2BK customer enters a coupon code, the coupon should be respected.
I have tried disabling the setting for “Disable Coupon Value Features (may help fix conflicts..)”
]]>Hi,
We would like to add multicurrency (and multilingual) option in our shop which is using B2BKing plugin as well. Would it be possible? If yes, what kind of plugin is compatible with B2BKing? WPML?
Best regards,
Aleksandra
]]>Hi,
could I set a different landing page for B2C and B2B customers? I would like to redirect users to different pages immediately after logging in.
I will be very grateful for your support.
Best regards,
Ola
Fatal errors founded in log:
- Uncaught Error: Call to a member function get_cart() on null in /home/sweet_u/web/www/sweet-sdpearls.de/wp-content/plugins/b2bking-wholesale-for-woocommerce/public/class-b2bking-public.php:153
Stack trace:
#0 /home/sweet_u/web/www/sweet-sdpearls.de/wp-includes/class-wp-hook.php(324): B2bkingcore_Public->b2bking_individual_pricing_fixed_price()
#1 /home/sweet_u/web/www/sweet-sdpearls.de/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#2 /home/sweet_u/web/www/sweet-sdpearls.de/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php(884): apply_filters()
#3 /home/sweet_u/web/www/sweet-sdpearls.de/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php(270): WC_Data->get_prop()
#4 /home/sweet_u/web/www/sweet-sdpearls.de/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version2/class-wc-rest-products-v2-controller.php(710): WC_Product->get_price()
#5 /home/sweet_u/web/www/sweet-sdpearls.de/wp-content/plugins/woocommerce/i” while reading response header from upstream, client: 49.12.91.132, server: sweet-sdpearls.de, request: “GET /wp-json/wc/v2/products/51989?consumer_key=ck_e3275fdb32059c59dd895de1f90643c3798d9e74&consumer_secret=cs_e15ecb18de910a6eceacbc6735b8cf58e92b3c3b HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php8.2-fpm.sweet-sdpearls.de.sock:”, host: “sweet-sdpearls.de”
So, seems at string 153 of class-b2bking-public.php
there is, sometimes, doesn’t exists (or work properly) WC()->cart object.
Hi,
I see that the plugin allows B2B and B2C user registration. However, I want everyone to be in different user groups, and now they all are in “clients”. How to add B2B users in a separate user group?
Best regards,
Alex
]]>Hi,
- Is it possible to make only B2B customers able to place an order with a negative stock (-)?
- Can B2B orders have a different status (of placing an order) from B2C?
I would be grateful for your support.
Best regards,
Alex
]]>Hello,
We would like to create a B2C and B2B hybrid shop with this plugin. You offer the cleanest solution for this. It is therefore very annoying that we cannot implement our requirement.
We would like to create different B2B groups so that we can store different prices to our products. The cheapest group price for the groups stored with the customer should be displayed.
To do this, we would need to be able to add several groups to a customer. But that doesn’t seem possible for B2B groups.
According to my information, not in the paid version either. Is that right?
Thank you very much and kind regards
Johannes
Hi, Guys! Thanks for the great plugin B2BKing, we really enjoy using it and it doues help us in our business. We have just run into a problem of conflict with Smart coupon plugin when we tried to apply the BOGO coupon. So, the final sum in the cart is shown as full for 2 items rather than 1 isem (buy 1 and get1 free).
How can we fix this problem?
Thanks,
Anastasia
]]>Hi, Is there a way to replace tiered pricing with the product price for variable products? Example: https://nimb.ws/2w9PM1V
]]>The cart totals are displaying incorrectly for B2B users.
Checkout totals are correct.
A dynamic rule is applied to display prices ex-tax to B2B users.
]]>I have an online shop with B2B King. It is set up with a “Replace cart with quote system” and everything works fine. The only problem is that guests can add to their cart and then request a quote. The problem then is that when they click on “View Offer” in their email it won’t work because they don’t have an account. So I would prefer to force guests to register.
In Woocommerce settings I have already disabled the “Allow guests to checkout” option but this seems to be overridden by B2B King. Or perhaps the “Request Quote” function is not seen as “Checkout” by Woocomm.
The only options I see in B2B King is to hide the shop/products for guests, which I dont see as an option at all. Surely it must be possible to force registration with B2B King? It’s a very basic requirement after all.
Please help!
I’m creating a wholesale shop with the idea that buyers should only request a quote for products that they want. So I do not want any prices visible and no payment option available. I have set it up according to the documentation but when I get to the “View Cart” step I can see that the prices are now visible and there is a “Proceed to checkout” button instead of “Request a quotation”. Clicking on this button makes the screen flash black for a split second and then back to the same page.
I have created the Dynamic Rule.
I have hidden prices.
What am I missing?
I haven’t purchased one of your plans yet, but wanted to ask this question before doing so
I’ve seen your Wholesale Order Form page, and I was just wondering if it would be possible to add a column after “product” and in front of “qty” to show the inventory of all the corresponding products.
Cheers
Andrew
]]>I am considering purchasing the premium version of the B2B King plugin for my online store, but before making the investment, I would like to address a couple of issues I’m encountering with the free version of the plugin, particularly in combination with the Woodmart theme, and now also with the Twenty Twenty-Four theme.
- Inconsistent Display of Discounted Prices: My store is set up to display the discounted price as the sale price. However, I’ve noticed an inconsistency in how prices are displayed for B2B customers. For some products, the store shows both the original price and the discounted price for B2B users, while for other products, only the discounted price is displayed as the main price. This inconsistency occurs across both the Woodmart and Twenty Twenty-Four themes, and I’m seeking clarity on how to ensure a uniform display of pricing information for all products for B2B customers.
- B2B Discount vs. Regular Discounts: Another issue pertains to the discount rates. There are instances where some products are offered at a higher discount than what is assigned to B2B users, leading to situations where B2B customers end up paying more than regular customers. Ideally, the pricing for B2B customers should reflect a deduction of their assigned percentage from the normal price. However, if a product’s discount exceeds their B2B discount, they should benefit from the lower discounted price available to regular customers.
Could you please advise on how to resolve these issues? Are there specific settings or customizations within the B2B King plugin or the themes mentioned that I need to adjust to achieve consistent and fair pricing for B2B customers? Any guidance or recommendations you can provide would be greatly appreciated, as I aim to ensure a seamless and equitable shopping experience for all my customers before committing to the premium version of your plugin.
Thank you for your time and assistance. I look forward to your prompt response.
]]>Hi! Firstly, incredible plugin!
I am running B2BKing on a multisite setup – multiple storefronts, each has their own separate B2B customer. Everything works perfectly, but it has recently come to my attention that they can log in to other shops in the multisite network with full B2B access. For example:
B2B customer for Shop 1 can visit Shop 2, log in with the same credentials and get B2B prices for Shop 2.
Is there a way to lock each customer to their own site? I understand user login across multisites is a core WordPress “feature”, so is there a way to only give them B2B status on their own site?
]]>We did a major version jump from 3.5.3 to 4.9.1.
Somewhere along the updates, the B2B King plugin got separated into the Core and PRO.
When I activate the PRO version of plugin, any user that has just registered cannot log into their account. Users that were created prior to the update to 4.9.1 can still log in.
If I deactivate the PRO version and leave the Core version activated, newly registered users are able to log in.
Users that are part of a B2B Group are able to login when the PRO version is enabled however.
Any insights would be helpful.
]]>Hi, I’ve tried everything and it doesn’t work.
- discounts set in dynamic rules do not work.
- it is set to 40% for all registered users and after logging in the account it displays on frontend a discount of 100% on all products (their price is $0).
- Conflict of plugins and theme excluded.
Any idea why?
]]>I want to require B2B Users to create an invoice before paying. Once I examine the invoice and email them the invoice with a “Pay for this order” link, they need to be able to pay on the site with a credit card. However, it seems if I don’t enable Credit Cards so as to force the invoice, when they click the Pay link in the email, they still don’t have a credit card option, just another Invoice option. But if I do enable credit cards, they are not forced to create an invoice before paying.
]]>Hi
First thank you for the excellent response and solution to my last topic!
I am facing a new challenge, probably due to my lack of coding skills. When a user creates a new sub account they can set the permission for the new account to be able to place orders of their own or or not (checkbox)
I would like to be able to edit this setting for the individual sub account as site Admin, but the setting is not present when I edit the WP user. Is there a way to do this? I tried to find an entry defining the permission in the MySQL DB, but without luck. I need this to offer better support to the main customers, so they don’t have to edit their users themselves. They seem to often forget checking the box during creation of a new subaccount.
I hope I manage to explain the subject in English.
Regards. Thomas
]]>These forums here on www.ads-software.com are where we provide support for the free B2BKing plugin. The rules of these forums do not allow us to also support the (paid) Pro plugin here.
If you use the paid B2BKing Pro plugin, please open a ticket with us via https://webwizards.ticksy.com, as we can better assist you there – this site is our support platform for the Pro plugin. There we can also help troubleshoot, investigate and resolve issues directly on your site if you provide us with site access.
We are happy to help either way, and feel free to let us know of any issue via any channel, but following the above rules will help you get the best and fastest response possible.
]]>Hi,
We have B2B customers that use VAT field with purchaise. Now all of the sudden it says must enter VAT (VAT number is added) and I we try to activate validation, we get error on validation.
The plugin is up to date, I have chacked that we are using the correct country (NO), and I’ve tried with and without NO before the VAT number.
Please help us,
Kind regards
]]>I get this warning for each user:
Warning: Undefined array key "b2bking_customergroup" in?wp-content/plugins/b2bking-wholesale-for-woocommerce/admin/class-b2bking-admin.php?on line?4506It happens when a user is created by another way than manually, for example by an import plugin.
Is it possible that you fix it? You can just check that $_POST[‘b2bking_customergroup’] exists on line 4506.
]]>Hi.
I have a problem listing the customers in backend under B2BKing > Customers. It only list the users in the standart userrole “customers”, but since I use custom roles for both main users and their subaccounts I need it to show all userroles in the customer list.
I can’t find a setting for this and after a search I tried adding “add_filter(‘b2bking_use_wp_roles’,’__return_true’);” to my funstions.php but with no luck.
Any suggestions how to achieve this?
]]>When you click on view the new user request request, when you click on approve, the button does not take any action.
]]>