Hi, nice plugin. I install and configure it…
But i need to the basepress have the default header of my theme.
I want to have container (header with title and some content) before “bpress-wrap” div.
If i press “Skip loading of header and footer” it broken the css:
see it: https://drive.google.com/file/d/1R2fBoNOKBvwJ-SSkKjX2Kk69opjVQwZg/view?usp=sharing
How can i have the bpress working well, like internal pages:
I need to put some text before the list of articles.
for this page: https://abrir.link/KZgLN
i need to have same layout of this:
https://abrir.link/pXvBx
with header. and if is possible add text before search bpress bar.
Thanks!

Great knowledge base plugin!

I would like to see if it’s possible to have no column on the homepage, but keep the columns on the article pages. In other words, I would to just show the categories and article lists on the knoweldgebase home, but then on the article pages, I can show the side column with Related Articles, etc.

Perhaps this can be a setting in the backend. Or maybe add a unique class that only appears on the homepage, then I can use CSS to hide the sidebar and expand the content.

thanks!

We want only logged-in members to have access to the knowledge base. If we now protect the page with the Simple WP Membership plugin, this works for all post pages but not for the main page (knowledge base page), which you select in the settings. Did you already have this problem? Can you help me? The content is therefore still displayed…

Thanks Christian

This plugin is great, but I named my knowledge base “Asylum Support Services”, and it shows as “Knowledge Base”. Any idea why? It shows the description correctly that I gave it, though.

The site is in development so is password protected, which is why I didn’t provide a link.

How can I lessen the space between header title and the top of the header? I would like the lessen with height of the header? (the red space). Thanks a lot. (I plan to go for the pro version if you can help me with some customization.) I have a few more questions concerning multiple KB integration into the home page.

Could a signed out user create knowledgebases, sections and articles on the front-end?

Disregard

• This topic was modified 5 months, 2 weeks ago by othanash.

Hello!
https://basepresskb.com/docs/knowledge-base/features/permalinks/

“https://www.yourdomain.com/knowledge-base/” How delete “knowledge-base”?

Need
https://www.yourdomain.com/knowledge-base-slug/section-slug/article-slug/
https://www.yourdomain.com/knowledge-base-slug/section-slug/
Please help!

BasePress version:?2.16.2.6

WordPress version: 6.5.3

When I view the icons under BasePress > Icons Manager, no icons display.

I am wondering if it is perhaps because the current BasePress version has not been tested yet with the latest WordPress version at this time?

Good afternoon! I have installed the popular Polylang plugin. Sections and knowledge base are not translated. Only articles are translated. Help please!

• This topic was modified 5 months, 4 weeks ago by shohruhmirzo.

Hi, I have 2 inquiries regarding the accordion. What is the best way for the accordion navigation menu to always be open across all sections?

Example: If I click into a section, all sections would automatically be open for all pages.

2nd Inquiry is, is there a way to make the accordion be sticky & always remain through the scroll?

After updating the WordPress knowledge base plugin, show the category linking description error.
its linking URL’s HTML code shows on website webpages, and no redirect works.

PLEASE HELP ME ASAP BECAUSE MY WEBSITE IS LIVE.

https://aeromegh.com/wp-content/uploads/2024/05/image-28.png

https://aeromegh.com/wp-content/uploads/2024/05/image-27.png

Please check images shows the error

• This topic was modified 6 months, 3 weeks ago by shinde77.

maybe someone can tell me why the frontpage is empty. It is a completely fresh installation of WordPress and BasePress, I have imported demo data, and see nothing.

Hi,

thanks for the great plugin!

What is the recommended procedure for transferring all knowledge base entries to another website? As the plugin does not have its own export mode, I tested the WordPress internal export function. This works in the sense that the entries are transferred. However, the sections are created as knowledge bases on the new page and the entries are assigned to them. As a result, I have to create all sections again and assign the articles to them. Is there a better way?

I have two knowledge bases, one for articles, and the other as an FAQ for our shop. Is it possible to display the knowledge bases on their own pages so they are not mixed or displayed together?

Base Category stopped appearing on the website

Dear,

I wanted to extend my gratitude for providing Basepress, which has been immensely helpful for my website. I’ve been thoroughly impressed with its functionality and ease of use.

I have a query regarding the display of recent posts from Basepress on our homepage footer. Currently, I am using the traditional Widget.

I would greatly appreciate it if you could offer any guidance or suggestions on how to achieve this. Your support would be invaluable to us.

Hi, I wan’t to have multiple users creating and editing articles. Is it possible to limit that user to just edit specific sections? Thanks

Is it possible to deactivate the ‘sticky’ Title for knowledge bases?

The issue is that Title and Description display over the search bar as the page is scrolled downward, creating an undesirable effect.

Environment:
WordPress 6.4.3
Basepress 2.16.1

Observation / Issue:
Knowledge Base > Manage KB > Selected KB > Designated image does not appear as background image for the knowledge base on the frontend.

Troubleshooting:
– Issue persists when all other plugins are deactivated.
– Issue persists when caching is cleared and deactivated.

Is this User error in my case (using plugin incorrectly), or does this sound like an issue to resolve?

Hi,
Having Issue when editing either a section or a KB. Every time I click the view more link when editing section/kb it redirect me to the kb/section main page. How do I fix this issue?

• This topic was modified 8 months, 3 weeks ago by olexisomar.

Is it possible to make a shortcode to my KB with some filters and add it to any page?

For example, I found on the plugin’s website an article about shortcodes. It mentions Shortcode Editor and offers a shortode like this:
[basepress product=”basepress” orderby=”custom” order=”ASC” count=”5″]

However, I can’t find Shortcode Editor in the settings and the code above does not work for me (i changed the KB name to mine ofc). So, I’m confused. Is it Pro-only feature or was it removed? Or I’m doing smth wrong?

Hi,

Loving the plugin! I’m trying to add text above the basepress shortcode ([basepress]) on my single basepress page but it doesn’t appear. How do I add it?

I can’t delete a sub-section and see the list of sub-sections.

Overall I want to know how to handle the sub-sections.

I’ve installed. Created a KB. Added Sections. Added an Article but…

I can’t select a Section for the Article. So, it doesn’t show in the KB.

Here’s a quick screencast of what I’m seeing – https://youtu.be/R59g5jLxj-o

Plugin is great – but a critical feature I need is for the KB root to be the homepage. Is this possible with the free version?

After creating our main sections, we created sub-sections linked to a parent. The sections and sub-sections are showing up correctly on the site within the main knowledge base however, we’re unable to see them from WP-Admin -> Knowledge Base -> Sections. Once we assigned a parent they disappeared, and we can’t view them to edit or re-order them in the menu.

I want to hide the breadcrumbs on only the KB page set under Settings > General > KB page.

I have the KB page set to my home page and tried this by using the page’s ID in custom CSS:

.page-id-7794 .bpress-crumbs {
     visibility: hidden;
}

The home page / KB page page’s ID is 7794 but it is not hiding the breadcrumbs from the theme.

If I remove the page id part and do this it actually hides the breadcrumbs on all pages:

.bpress-crumbs {
     visibility: hidden;
}

Any idea anyone? Thank you.

I know we can hide the view counter for articles using CSS, but I was wondering if there was a way to only show the article views if a certain amount of views were met. For example, if 50 people have seen the a particular article then the view counter will display.

• This topic was modified 1 year ago by jwalker0109.

We have a theme with basepress running as some kind of intranet on a custom port (88). With this custom port basepress is not able to recognize if it’s on the homepage or not, because the custom port is not considered. If you change the line with “$current_url = ….” “is_home_page” method in class-basepress-variable.php to:

$current_url = trailingslashit( $_SERVER[‘SERVER_NAME’] . ( !in_array( $_SERVER[‘SERVER_PORT’], [’80’, ‘443’] ) ? “:{$_SERVER[‘SERVER_PORT’]}” : null ) . $_SERVER[‘REQUEST_URI’] ); // phpcs:ignore

….it works properly.