Rating: 5 stars
As others have already pointed out it is insane how expensive this is for the features that you really need. From what I can see even the most expensive “Beans Pro” memebership at $199/month will still leave you with no HTML/CSS customization, No Points for referrals, No Extra points for frequent purchases, No Extra points for spending over a certain amount, No Points for custom actions, no VIP tiers program, NO Priority support, even at $199/month????, What they’re charging up to $199/month for seems like what should be the free tier, the pro being all these things being included.
]]>Rating: 5 stars
I have been using Beans for a while now. The result are consistent. The email automation feature is effective and it makes sure customers stay active in the program. Customers are very active and seem to be loving it.
Wish to see more features and more cool way to keep customers engaged.
Rating: 1 star
I had a good experience setting it up and found the interface user-friendly but the pricing page on the website is completely misleading since there is no free version of the apps. Once the trial is over you must be prepared to pay or else you’ll be wasting your time.
]]>Rating: 5 stars
Very Amazing
]]>Rating: 1 star
Tried to install it and WordPress threw a warning that it was causing a fatal error.
Install at your own risk, I haven’t been able to use it.
Rating: 2 stars
Not transparent enough about pricing and entirely pointless without upgrading to paid version. Check pricing and make sure you are prepared to spend that much before registering to avoid wasting your time and handing your details over to yet another app developer for no reason (this is not a cheap app). Also haven’t been able to find instructions or any information on what the end result looks like or how it actually works.
]]>Rating: 5 stars
I have been looking for a plugin like this for so long. A single plugin to manage emails, popups, rewards and referral. And the paid version is cheaper than MailChimp. Don’t change anything.
]]>Rating: 5 stars
I have tried the old version of Beans… Its really really bad.
BUT, until recently, I think there is a change of team managing Beans, I would say its an awesome change!
1. The service team is extremely helpful and prompt, they helped me resolve all of the issues i had to successfully integrate the plugin with the rest!
2. The interface was something i was looking for, a 3rd party site handling all the customisation of the loyalty program, which is really flexible too
3. I have been on wordpress for almost 5 years. Great kudos to the team at Beans! I almost wanted to switch to shopify as the referral/loyalty existing program kind suck. Until the new Beans came by.
Great job team! I am definitely gonna be using this plugin for a long long time.
(this is not a paid post, im a paying customer too)
]]>Rating: 5 stars
I just want to personally thank the entire BEANS staff on assisting me with my rewards page. The dedication, the efforts are so appreciated when it came to resolving my issue. This is what you look for in a partnership. Im excited to grow with this company. I found the best company for our rewards program. Esther, thank you as well, your level expertise is unmatched!
Thanks for everything!
]]>Rating: 5 stars
The plugins show promise, they still have a bit to go to be really functional in WooCommerce but I am happy to recommend this developer.
]]>Rating: 5 stars
I had a coding issue were Beans was not showing properly on my site. I contacted the support and they updated me everyday until the problem was resolved. I’m so grateful because my customers love their beans!!!!!!!!!!!
]]>Rating: 5 stars
Thank you very much!
]]>Rating: 5 stars
Hello,
This is Yan, one of the contributor to the Beans plugin. I agree with some of the reviewers that were not satisfied with the old version of the plugin.
We have just released a new version and fixed all the issue reported previously and also introduced many news features to help you scale your woocommerce business.
So I would recommend you give it a try!
Thank you.
]]>Rating: 1 star
This is free up to 30 orders only
]]>Rating: 1 star
Installed, but then found you needed to connect to other apps for full funtionality. Then you find other the aforementioned apps are not available. Not a free app. It caps at 50 transactions per /month. Support seems unresponsive on this page as well.
]]>Rating: 1 star
I have been facing serious issues with the plugin. I was foolish enough to go for their paid plugin because I saw positive reviews.
However, there are serious issues like customers not seeing their points, but some other customers’ points.
Sometimes they do not see points altogether!
When you reach out to the customer care, you can never be sure of a response.
IF they oblige you with one it will be random, delayed, and not useful.
You will then have to wait another few hours for their response.
Please avoid this plugin.
]]>Rating: 1 star
Was beginning to enjoy the app as my customers started building up reward points for their purchases– it was becoming an added value to my store.
After a recent update to woocommerce and wordpress, the beans plugin stopped integrating and connecting to my woocommerce shop.
I am reviewing this plugin 1 star because of my dozens of emails I’ve sent to Beans with no response. I simply want them to acknowledge that there is an issue with this plugin. It’s been going on over a week without resolution,
My requests are falling upon deaf ears and now I’m left with hundreds of customers upset, who’ve began building a dependance on my customer loyalty plan only now to have it no longer working.
Until I receive a response from Beans, I wouldn’t recommend downloading this plugin.
]]>Rating: 5 stars
Great
]]>Rating: 5 stars
I had an issue with WP 4.9.1 and they fixed it for my client within minutes. Great plugin and great customer support.
Thank you Jessica for all your help.
Tank
]]>Rating: 5 stars
Not only does this app help increase revenue and return visits but the developer is extremely generous with his time and assistance! This is something every store needs in their arsenal.
]]>Rating: 5 stars
So far so good… We love the app and all the features it has to offer. Their customer service is very responsive as well and if you need certain customization, they are there to help. Thanks
]]>Rating: 5 stars
I was having an issue creating an account and sent a message to support – It did take a few hours to get back to me because I am on the other side of the plant (curse time zones) – Help was provided – Jessica was awesome and had me up and running in no time – any issue I had they had a fix for it – well worth your time to check these guys out ??
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